Kroger

"Worst experience in 14 years of dealing with this place. I spent over 200$ in CASH NOT FOOD STAMPS. I have ptds and got side tracked cause some Kids was stealing food, I TOOK THE BACKPACK TO THE GRAY HAIR LADY WITH BRAIDS THE MANAGER. and left $35 Worth of groceries.when I realized this within 10 min I live around the corner. The LADY WITH GRAY HAIR BRAIDS treated me like we was on lets make a deal. I ask for the Manger, she made a call and then the manager ask how much was the items I was missing. It was 35$ so she offered me 25$ worth of stuff or nothing.. so I took the deal. The manager is a coward and cant handle this side of town. Just sad the Gray haired braided lady said she saw my dryer sheets but said my shampoo was something else. I HAVE WENT HERE FOR YEAR'S. When I won 200$ on a lotto I gave this Gray hair lady 20$. I will be contacting corporate. I'm not the under age kids that have was trespassed and yet got into your store and tried to steal. I'm a hard working Mother. Who don't deserve this your. Customer service for a reason."

"They either don’t have it, can’t do it, close early or something else to make your shopping experience absolute hell. I placed an order for my daughter’s cake on WEDNESDAY for pickup on Saturday. They called me the day before to tell me they couldn’t make it knowing good and well at least 24 hours is needed to place the order. They blame shift and pass the buck whenever possible and it’s pathetic. Trained monkeys could run a store better than these clowns."

"This location always has the items in stock you're looking for. Sometimes, the lines are long, but the cashiers are awesome at keeping the flow moving. It's definitely the traditional neighborhood grocery store."

"You’re better off going to Whole Foods or Needlers. I do not buy dairy or produce here. This store sends the message that Kroger executives do not care about consumers and they do not care about the hourly employees. This Kroger is the only grocery store in the area. Yet they are not able to keep enough staff to keep the store clean (numerous RECENT health department fines/citations - search Google for news coverage), keep the customer service desk open regular hours, or to have enough cashiers working to prevent long lines. The underpayment of and lack of employees cause gross, unsanitary conditions. Spills with free standing displays pulled in front of them instead of a wet floor sign or being mopped up. Ice cream melting on shelves in the cereal isle. The fact that the salary executives are okay with the state of this store makes me uncomfortable with spending my money there. They have a geographic monopoly, yet have no interest in the wellbeing of our community. I know it sounds dramatic but it’s really just pathetic that Kroger, one of the nation’s largest companies, doesn’t pay its employees enough to retain good workers. And the employees who have been there for a while are visibly overworked and/or unhappy. They don’t even sell Boar’s Head deli meats anymore. Maybe the result of the health inspection issues?? That is a main thing I like to eat… so now I go elsewhere for it and most of my other groceries. The most recent time I was there, the police man (one is stationed at the front door at least every evening, maybe during the day too… not a bad thing, but I do feel bad for them that they have to spend their time at Kroger) on duty was helping people who needed assistance with the self checkout because the self checkout attendant had to go help someone with something in the regular checkout line. It was absurd. The time before that the entire stock of 1% milk was at least 1 day expired. (Photo taken 10/23) Southern Plaza store hardly better morale-wise."

"The most annoying thing about this store is searching for a cart that actually works. A wheel will lock if the cart is taken outside the lot. Unfortunately the lot and lobby are littered with locked and partially locked carts. The grocery area itself is adequate. The public areas, though, need a through cleaning."