The UPS Store

"Never had a problem using UPS. Always have been helpful in"

"My mother who struggles sometimes with her almonia levels came in to this store and the young lady at the desk was not helpful. She actually had my mother in tears because she couldn’t figure out how to pull up her barcode to return something. The more upset she got the more confused she became. She left there feeling defeated. A little compassion would have been nice."

"At 6:03 pm 2/9/24 I walked in the open, unlocked door to drop off a package that was already labeled…a very rude young lady said “WE’RE CLOSED”! I said, oh my bad, I was just dropping this off, to which she replied, “Well we’re STILL closed”. Now, I can understand that it was after store hours and maybe she couldn’t do something on her end because of that, 3 minutes after closing,,,with an unlocked door,,,,, but her ATTITUDE was completely uncalled for. I work in retail. I had a customer in my store 15 minutes after closing today. I was still nice, because that’s what decent people do. There was no need for her attitude."

"The staff at this location have always given me excellent service even during crowded holiday times. Packages are well-tracked and delivered intact. There are cheaper alternatives, but not with the same reliability."

"This location used to be wonderful! The old team was knowledgeable, quick, efficient, and kind. Recently a new team has come in… They didn’t seem to understand a simple poster print job. Had to point out the paper I wanted behind the employee. I was the only in the store when I walked in, but waited for over 40 minutes for my two simple, one-page prints to be completed. Also, I’ve never been told they could only print PDF. I’ve printed multiple image files before, but was told I had to convert them and resend. I don’t know if this is a new UPS policy, or if the new staff just didn’t know how. I used to use this location often for printing for the nonprofit I worked for. I won’t be using again unless something changes."