Mann Plumbing, Inc.

"Our kitchen sink hardware includes separate faucet, handle and sprayer. The sprayer would no longer tighten down properly, so water would leak into the cabinet under the sink. The Mann plumber came out and said that it was rusted so it wasn't possible to fix the problem. So, we had him replace all 3 pieces, so they would match. When the bill came, the charge for the hardware was much more than the plumber said it would be. I asked to have it adjusted, and the person in charge very grudgingly did so. Then we discovered that both the handle and the sprayer weren't fastened down properly, so water still leaked under the sink. After several attempts to tighten them down myself, I left a message with that same person in charge asking that someone come out and complete the installation properly. He has not responded. Mann Plumbing used to be a good company. My wife was a Realtor and would recommend them regularly. I certainly wouldn't recommend them now."

"Mann Plumbing all seem like honest folk. They gave us accurate expectations of how long repairs would take and the kind of service needed (we had to repair a water line from a construction mishap). Everyone was respectful and provided good customer service. Our house has water again!"

"I am expecting a call in the morning but as of right now the service I've received was absolutely horrendous. I called about a shower not receiving hot water and a man came out for 2 and a half hours and didn't fix the issue. Didn't even look around to diagnose the problem. He drug mud and gravel through the bathroom. Destroyed a bath mat. Put pin holes in our shower faucet. Switched the hot and cold knobs around. Our shower toiletries we're scattered and muddy. Springs were left behind for god knows what. I'm not asking for a maid service but this lacked all basic levels of respect for a customer. The man left for a half an hour to get supplies but didn't say what they were. At no point were we informed what he was doing or what he fixed. He left our crawl space open. The problem is still here. He did nothing to diagnose or resolve the issue. I have absolutely no idea what he was doing for so long. It would take something absolutely incredible for me to ever ask for this business again or to recommend them. Again, I am to expect a call in the morning but as of now this is unacceptable."

"Not pleased. The serviceman was around 45 minutes late to our house, but he did call and say he was going to be a little late. I'll give him that, but what's the point in scheduling a time if you're not goin to be there at that time anyway. He didn't call before the scheduled time. He called after he was already 5 min. Late. Then I guess they are going to charge me $125 for coming out late and just opening up my water heater and vacuuming it out with some "special" attachment they had. Couldn't have been at the house no longer than 30 min. Just told my wife to "keep an eye on it" meaning the pilot light. Said that "it should good." The pilot light is already out, but I'm sure they'll still want that $125. Not recommended."

"Needed an outdoor water bib and a couple of pipes, which had been routed through an exterior wall, replaced/installed due to freeze damage. The plumber they sent out told me he should have it done within 3 hours "tops" after we had discussed exactly what repairs would be done. Instead this a****** seemingly went as slow as humanly possible literally walking up and down the stairs of the townhouse where I had the repair done in order to change a single tool every time he needed a new tool instead of just taking his toolbox downstairs, ass hanging out the whole time. It was painfully obvious he was giving me the old go-slow, run-the-clock. I had told him I had to have the work done by that day, so he obviously took advantage of the situation. On top of that I had already purchased a perfectly fine water bib from Home Depot of a type which I had preferred. When I asked him to install the unit which would have installed just fine he flatly refused saying there was something wrong with it because it didn't look exactly like the one he usually put in and insisted that I pay the inflated cost that they charge to purchase a unit from a wholesale plumbing distributor for dirt cheap. On the bill he not only billed me for double the hours he said it would take but also charged me for part of his lunch break. I had to wonder what in God's name they thought it was a good idea hiring such an a****** like this. But then I realized why when I called the company to complain they assured me that the owner of the company would call me back personally to discuss the matter. I never received a call. Then they sent bills to the wrong address multiple times and then tried to charge me extra as a result of non-payment. I had to call them over and over to get the situation straightened out and it was a mess. I would never under any circumstances recommend anyone use this completely unprofessional excuse for a plumbing service. I am soon to have multiple thousands of dollars of other plumbing work done and you can rest assured I would never consider having Mann Plumbing do the work. The rest of the reviews on here seem like a bunch of b******* astroturfing. Maybe some of their other plumbers are better than this filthy disheveld ass-out jerk that I had but there's no denying that when I called to complain they never got back to me and then completely screwed up the billing. Absolutely unforgivable."