FedEx Ground,

9324 Madison Boulevard, Madison, AL 35758

"Worst company in the history of shipping. Day after day they say they tried to deliver but nobody was home. And my wife has been home everyday. Reviewed security footage and not once have they been to my house. They have the laziest delivery men I have ever seen. To lazy to even do there jobs. Never have a problem with UPS. I don't know why anybody uses them I will not buy anything else that ships with FedEx. I've had this same problem for a year now. One of my packages was marked out for delivery everyday for 2 weeks before I got it. Customer service is no help. Fedex you need to look at your company and do alot of firing and hire some good help. When company get purchases canceled because they use FedEx your company is going to go under as it should because of poor management."

"I received an email that my package had been delivered to my front door. It had not. I called FedEx and got customer service in India and told them that my package was not delivered and that I had cameras around my house and FedEx had not been. They tried to say that it had been delivered but to a different address. They even have a picture on their website of "Proof of delivery" and it's not even my house. I ask if they would simply retrieve the package and bring it to me. They would not. They told me it was not their fault and that I should contact the shipper. Then they said that the tracking number that I had was wrong. I ask them if it was wrong then how was it that their website showed that they had delivered a package to my address the day before. They didn't have an answer for that. FedEx has horrible customer service. FedEx lost my package and will do nothing to find it."

"A package delivery was attempted, but the door tag left got rained on and is completely illegible, and fell apart. I called customer service,but you cannot get to a human without a door tag number or a tracking number. I cannot get any information about the package. Combine this event with the fact that I was once disqualified from competing on a contract with fed ex because our bid was not delivered in time due to shipper errors. She shipper was fed ex. I use the United States Post Office whenever possible, because I can reach a human if there is a problem"

"Sept 2021 UPDATE WITH MORE PICS - Every Single Day at least one of my packages looks like this for the past several years. Service Continues to be terrible. Service is terrible. Routinely missing the expected shipping dates is bad enough but routinely having packages show up that are totally destroyed over and over again is unacceptable. Doesn't matter if it's a $20 item or $10,000 item, it comes in looking like its was used as soccer ball in the world cup. Pics attached of latest package. Note - the box was WIDE OPEN direct from Fed Ex."