Kroger,

1330 West Southport Road, Indianapolis, IN 46217

"The main issue is this store is laid out backwards from the 3 other Kroger's I also shop. It also has a huge aisle cutting down the center of many lanes but not all. I only utilize this location when I am picking up prescriptions at the nearby CVS. IDK if further N they all use this layout or not, only that it's difficult to find what you need w any speed when you don't go there regularly."

"I am writing to share a disappointing experience at this West Southport Road location in Indianapolis. Tonight, at 10:54 pm, we approached the store, only to be denied entry by your staff members despite it being well before the advertised closing time of 11 pm. We were met with resistance from an employee named Cristina, followed by another named Darlene, both of whom declined to allow us inside, even though it was evident that the store was still open. We understand the importance of adhering to closing times, but we were merely in need of a quick item and felt unjustly turned away. We hope that you can address this matter and ensure that such incidents do not reoccur in the future. Thank you for your attention to this issue."

"Staff is always friendly. Parking is so hard to find. You don't always have a bagger but you usually always have a cart. I do not buy deli meat or bread from this location. It is often past the expired date and moldy. When brought up to the staff behind the counter they will dispute the claim until you show them proof. Produce is not always looking ok. Last visit it was looking better but definitely not consistent."

"It was a great store. But now, the vegetables rot within days of purchase. Too much stock is not out away and sitting in the aisles - only a few aisles, but it's still super inconvenient. And of course, self pay registers. Maybe one or two manned check out lanes open. Just not the Kroger that I grew up with. Whatever happened to then as a result of Covid is still affecting this store."

"Thankful for the lady running the self checkout area. She’s always so friendly and helpful. Today she came over after recognizing us to play peek-a-boo with my baby and gave him a couple stickers after he started cheesing. It’s the little things."