Alabama Poolworks

"I have moved past disappointment with this company into disgust. We entered into an agreement with them to clean our pool while we were out of town. After the scheduled maintenance visit they emailed to let me know that they could not get into the gate even though I had instructed them how to do this when I set up the contract. They sent someone back out and told me that they were going to have to do some plumbing before our pool was up to their specs for a maintenance contract. I paid them $300+ to complete this repair. I then received an email with a $400 invoice for the chemicals that they needed to stock up for my maintenance. I paid that and soon after received another email with two different reports of the maintenance that they had performed after the repair. I have never heard from them again. Not for a bill, not for a maintenance report, not any communication whatsoever. I just arrived at my house to find a swamp where my pool used to be. The repair that they told me was necessary leaks and not only will my pump not prime but I'm going to have to repair the floor in my pump house now. I will be spending the next 3 days cleaning out the pool myself and then finding someone who is responsible and has basic communication skills for my future pool maintenance."

"Thank you to manager, Ryan & to Angel, who went above and beyond today to help me get things working. Your help was greatly appreciated!"

"Very helpful every time I go. Explain step by step what to do when adding chemicals to the pool. Even offer suggestions to make the work easier."

"This company is wonderful! Very helpful and knowledgeable on my pool! The people at the front counter were very nice and patient with me! Will be using again!"

"Terrible experience. A new technician almost every week. A couple were competent, most were not and barely went through the motions. I have a small pool and it was rarely: vaccumed, skimmer or pump filter cleaned, and walls never cleaned. I was being charged for work that was not done. Do yourself a favor and avoid this company. Your better off to clean it yourself"