Sunglass Hut 30500 Alabama 181 & I, Spanish Fort, AL 36527

"Picked up my glasses I ordered online, and had the sweetest lady assist me. I highly recommend this shop for anyone looking for a quick and enjoyable experience!"

"Kaleb at the Malbis location went above and beyond to help me with my sunglass needs, well mannered young man and always eager to help any customer who comes through the door. While going through the process of finding the right sunglasses he seemed as if he had a well rounded knowledge about each brand and was quickly able to point me in the right direction to help me with my purchase. Top-notch customer service."

"I am at the store now and there is a be back soon note on the door. They have an open sign and the lights are on and everywhere on the web says they are open. I just drove 45 minutes to buy my husband a pair of special sunglasses as a gift. It is 1:47 in the afternoon. Is it really ok to run a retail business this way???"

"Came to this location on a wild goose chase for a replacement pair of sunglasses to take the place of broken favorites. The young lady behind the counter (Emma) was extremely friendly and welcoming immediately. She was patient, knowledgeable, HONEST IN HER OPINIONS, helpful, and finally extremely professional. Ended up with two solid purchases. Prior to leaving I was shocked to learn she is so young. Definitely plan on making your visit when she is available. Sunglass Hut, you have a rockstar on your hands with Emma, she deserves any praise or opportunity to advance you can provide. How customer service should be done."

"The staff was helpful, except they would not honor the 24 month assured quality of my purchase. I bought my glasses at this store 16 months ago and one of the screws that holds the lens in kept falling out. This is the definition of defective part and they wouldn’t replace the glasses. I am now trying to deal directly with Rayban online. Hopefully they will honor the assures quality statement on the back of the receipt."