Fastenal Fulfillment Center
1998 West Jefferson Street, Plymouth, Indiana, United States
About the Fastenal Fulfillment Center
Fastenal Fulfillment Center is a store located at 1998 West Jefferson Street in Plymouth, Indiana, United States. This institution offers a wide range of industrial and construction supplies, tools, and equipment to help businesses with their procurement needs. With a focus on efficiency and reliability, Fastenal Fulfillment Center is dedicated to providing top-notch customer service and high-quality products to help businesses succeed. Whether you are looking for fasteners, safety equipment, or maintenance supplies, this center has everything you need to keep your operations running smoothly. Visit Fastenal Fulfillment Center today for all your industrial supply needs.
Photos of Fastenal Fulfillment Center
1998 W Jefferson St, Plymouth, IN 46563, United States
Opening hours of Fastenal Fulfillment Center
Monday:
09:00 - 15:00
Tuesday:
09:00 - 15:00
Wednesday:
09:00 - 15:00
Thursday:
09:00 - 15:00
Friday:
09:00 - 15:00
Saturday:
Day off
Sunday:
Day off
Reviews of Fastenal Fulfillment Center
"Fastenal doesn't deal with the public. No other source."
"If I could rate this business as zero stars I would. We quoted a 1/2" x 8" hex head thru bolt with this vendor on 04/20/21 at a cost of $ 2.85 each. We issued a purchase order at this price which Fastenal referenced on their invoice to us. When we picked up the bolt on 04/23/21 Fastenal charged us $ 5.43 each. We paid for this with a credit card and caught the discrepancy when we processed the receipt through our A/P. I contacted Fastenal on 04/26/21 via telephone and was told that only the store manager could address this, and that he was on the road making sales calls. The counter staff took my information and said he would give to the store manager to return my call. We did not receipt a return call so my +80 year old father attempted to return the product on 04/28/21. The store manager was present at this time and refused make a price modification to reflect their quote, nor would he accept the product to be returned. He was very confrontational with my father. Yesterday 04/29/21 I attempted to return the product. I met with the store manager and he again said that Fastenal did not quote the product, and that because it was a special order and not a stock item he would not accept a return. When I asked questions he said that he did not care, and that they had a sign on their door addressing special order product not be eligible for return. Something does not add up...store manager said that Fastenal did not quote the item so the invoiced cost was the cost and no cost adjustment was warranted....the store manager said that this product could not be returned for credit as it was a special order and not a stock item..SO WHY WAS THE PRODUCT ORDERED AND TIED TO OUR PURCHASE ORDER ON THEIR INVOICE IF THEY HAD NOT QUOTED THE PRODUCT AND THEN ORDER BASED ON OUR PO.. I don't have time to spend on this type of issue...Bad store manager who thought he was dealing with an individual retail customer and not a business...I have filed dispute with our credit card company who has reversed the charges. I will also file complaint with the BBB also. We spent several thousand dollars with this vendor location in CY19 and CY20 finishing a commercial building. This was the first purchase on a second building. I guess our spending dollars will be spent elsewhere. Bad vendor location...Buyer Beware."
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