Legacy Health and Rehabilitation of Pleasant Grove, LLC 30 7th Street, Pleasant Grove, AL 35127

"Laura very unprofessional and lied about her position with company. Never send your loved ones here evening and night shift is a different world."

"This past January 2023 I was blessed to have my intern placement at Legacy Health and Rehabilitation in Pleasant Grove. Mrs.Precious Caldwell MSW was my supervisor and when I tell you I felt like a Social Worker! The 5 months I interned there, and not one day it felt like work. When you do something you love, it doesn’t feel like work, and I can tell that Precious loves and enjoys what she does. She was so-sweet, and she taught me so much! Mrs.Caldwell allowed me to interact with the patients, while teaching me how to care for them in a short-term/ long-term settling. She was very knowledgeable and informative of the company rules and how to perform at the facility the correct way. She was always in a cheerful mood, an she always had a positive attitude and outlook on things. She always encouraged me be the same way. She taught me how to always represent my self as a Social Worker. Her presence and smile would always brighten up any and every room she walked into. She helped me build my skill set to be a great Social Worker. She is the glue that holds Legacy together! She made me feel like I was apart of the team ! Lots of people complain about work, but she never did! She would always do her job with a smile on her face, never complaining .Her interaction with the patients was so heartfelt and caring. She always motivated and encouraged me to always elevate. I was very fortunate to have a thoughtful, caring supervisor like Mrs. Caldwell in my corner. Thank you for allowing me to be your very first student intern!"

"My mom is currently at Legacy Health and Rehabilitation of Pleasant Grove. After a week in the hospital, she was referred for rehab services for an additional time to recover due to experienced trauma. She needs therapy to help her get stronger and regain the physical abilities she lost before coming back home. I thought the transition from hospital to rehab would be difficult and disorienting for my mom but just the opposite, we barely waited to be helped when she arrived to check in. The staff were all very friendly and helpful. I especially loved that those who would be overseeing her care introduced themselves and really took time to make her comfortable. From the moment she entered everyone has been attentive to her needs, open and point on with her plan of care. They have graciously involved my mom and I in conversations relative to improving her health, physical wellbeing and care. After one-week, administrative staff set up a meeting with my mom and I with the Nursing Team, Physical Therapists, Floor Unit Management, MDS Coordinator RN’s, Social Services, Admissions, Restorative Nurse, Finance, Housekeeping, Dietary, Activities Team all of whom provided updates on mom’s current plan of treatment and care. We also collectively discussed options and how to prepare for the next steps after she is discharged. As her at home caregiver, I appreciate the Care Team for taking time to go over and clearly explain their assessment of my mom’s condition and treatment options….even more the patient and helpful instruction with her insurance. It was obvious from the tone of all those that attended the meeting their genuine concern that her discharge from a managed care facility be coordinated, smooth and safe. Caring for others is a big responsibility. Legacy Rehab is more than a skilled nursing facility, they have become family. I am so glad I chose Legacy Health and Rehabilitation of Pleasant Grove, LLC and would highly recommend it to anyone in need of short-term rehab services in an inpatient setting. OH…..MOM raves about the FOOD!!!! HAT’S OFF TO DIETARY!!!!!"

"They will not let you speak with your loved ones via telephone. They are hiding something within the business itself. I have called for a welfare check of a loved one and the Pleasant Grove community police department never visited the center; they said they'd call me back if there was a problem; they called back within 5 minutes to say I could get through; I'm still calling non-stop to this day and no one will answer. This place is a total sham and should be shut down; there is no customer support for on behalf of your loved ones there!!! They are just profiting from your family that needs actual help without actually helping them at all!!! This place is just another to put human beings that you want to have die by the system. This place needs to be abolished once a for good for the sake of all humanity!!!!!"

"My mom was there and we lost her Wednesday. My grandfather went to get her stuff. But just so happen her brand new phone was missing. As a nurse walks buy and here's him say he's filing a police report she says hold on and come back with it. My grandfather tore that room apart looking for it. so if u want your loved ones stuff stolen and have people lie to your face about it when you been through enough. There's no way in hell I would send someone there if they are going to do that there is no telling what they do. That nurse should have lost her job and should not be there anymore and the manager should be investigated.and don't try to call because they won't answer. They should be closed down. And by all the reviews already I don't know how they are still open. But I do know it will come back to them what goes around comes around."