Within Sight 15 Vann Avenue, Evansville, IN 47714

"Julie helped me with PTSD. She helped so much, a friend of mine went into therapy as well. yes, she's also improved."

"My experience with Within Sight was damaging and incredibly hurtful, rather than therapeutic and healthy. In 2018, I scheduled an appointment with Sasha Kendall after being referred by my therapist who was moving. We scheduled my first session, however, in the interim I decided not to continue with therapy. Please don’t ever email to cancel your first appointment (this was, apparently, a really huge mistake on my end): MAKE SURE TO SPEAK WITH A HUMAN BEING WHEN YOU CANCEL YOUR SESSION. Even then, make them send you confirmation or some kind of acknowledgment through paper mail or something regarding the arrangements you have made. Your health is important. If you email and no one sees it? Allllll downhill from there: You are a time slot and dollar signs. Not a person in need of care. I emailed on a Friday to cancel a Monday or Tuesday appointment (can’t remember) giving an explanation and never heard back, assumed everything was fine. A few days later, I get a phone call from Within Sight to check in regarding my appointment. I remember distinctly, as I was driving and spoke with a female while in the car via hands free. At that time, I explained that I had emailed to cancel and told her that I was sorry, but had decided to stick with my therapist until she moved, then I wanted to take a break from therapy. She kindly said “ok, I understand. You can give us a call whenever you are ready.” (I really should’t have taken a break from therapy, but the anxiety of starting with a new therapist was entirely too overwhelming - this is why I took a break) Fast forward one year. I finally work up the courage to make the call. I call Within Sight, no one answers. I email Within Sight, no one responds. A week goes by, I call again and someone answered. She took my information, said they wanted to check with my insurance and would give me a call back. Several days go by.... I get a call from someone at Within Sight -someone named Megan - who proceeds to ask me if I have ever been to therapy at Within Sight before. I tell her no. (I just moved here and wasn’t ready for a new therapist at the time.) She proceeds to tell me that I already have a chart there with a note stating that Sasha Kendall put me on a “no schedule” list....meaning that Within Sight refuses to schedule with me. Megan then tells me that when they had reached out about my appointment, that I didn’t return the call. Obviously, I was very confused and caught off guard by this as we absolutely did speak over the phone and I was told to call back when I was ready. Now I’m ready. I did call. It took me more than a year to work up the courage to make that call to Within Sight. It’s embarrassing that it took me that long, but my anxiety just wouldn’t let me call. Unfortunately, Within Sight shows no mercy. I am just so confused. I’m not sure why I am being refused help, but I’m also sure that I can’t be the only one who has been turned away like this. I just cannot understand a human being in need of care, reaching out for what could potentially be life-saving help being refused treatment. I’m sorry. I just cannot understand."

"Fantastic facility, with well informed and kind staff. Would recommend to anyone seeking out help."