Jewel-Osco 424 West Division Street, Chicago, IL 60610

"Good for quick trip shopping. Prices are a bit higher than expected. Know what you're shopping for and where it would be better to purchase those items."

"Very nice grocery store with variety of deli selections. Fruits are fresh with nice selection of exoctic fruits. Staff seems friendly and willing to help. Store is clean and well stocked. I visit once a week and they have not yet dissapointed me."

"The lead female pharmacist is absolutely amazing. She went to extra mile to help me troubleshoot a problem with my insurance to help me obtain a more affordable prescription. Have seen this type of customer service in a verry long time."

"Thanks for your help and support ❤️ Thanks for your wonderful customer service especially the mangers and the cashier's and the associate who work very hard to fill the shelf's with goods What is unique about jewel-osco is the highest quality and freshest vegetables and fruits and meat and chicken and shrimp .. with the lowest price Every week jewel-osco put a list of fresh items on sales seasonal items so you get it with the lowest price I do not forget the friendly staff ☺️ and they always help you to find the items on the shelves.. Do not forget the coupons on jewel-oscow application on cell phone which save you a lot ❤️ by clipping the coupons I just want to say thank you for manger Derick for his wonderful customer service and he is example of the excellent leader and he always humbled and calm and he teaches the cashers and the customer service associates about how to deal with difficult situations like override for a mismatch price between the price on the shelf store and at the cashers Or for a digital coupons are not applied for items on sale after you put your phone number on the register You have to understand it is not the mistake of cashers of mangers for miss matching prices the big problem is in the employee who is responsible to put the prices of sale products in the system for each store I think he or she has two options One he is not do it because he or she do not have enough time to put the prices at Tuesday night because the new sales start every Wednesday every week so he or she needs assistance a little push up. Or two the prices do not change because the employees in the Head quarters of jowel osco who put the policy's they do not want to change the prices and they do it on intention to increase the margin projet prophet for the store by increasing the prices from the sale advertising prices starting from 15 cent to couple of dollars for each item So you say I will buy the x product for 0.99$ and then it is changed price to 1.24$ or 1.49$ so adding more money on each item .... I do not know but they should have a solution for this problem in this store otherwise the customers will go to somewhere else And I can not stay in another long line for the mangers to change the prices so first the manger can not leave the desk and he should verify the prices by asking by the phone or intercom about the prices on the shelf and takes 5 to 15 minutes if you have only 3 items needs to correct the prices . Sometimes the items are in the flir of jowel osco and that's save time and effort. Another thing about honoring and match the prices on the shelf most of the mangers of jowel osco they do not have the authority to do something about it even if you have a picture of the items on the shelf with the tag the mangers do not respond in the right way I am talking about personal experience with manger Shawn who refused to honor and match the prices of water gallon for 1.49$ and he was lieing when I ask for another manger if he is on the store shift on 03/27/2023 5:25 pm he says he is not in the store and he was not flexible and rough tough when I tell him I will call the customer service and make a complaint and he says I do not care so I end the long day with bizarre behavior from manger Shawn And he refused to give it to me and ask me to come in the morning and talk to manger Adam I think jowel osco head quarters mangers should give the mangers in the stores the authority to change the prices for customers and honor and match the prices on the application flir and coupons Otherwise a lot of problems will happen in the store and the customers who had a bad experience will not come back to shop again"

"Jewel is my usual run in after work since it is close by my job. I wanted to purchase a 12pc Scott toilet paper and I was happy to see that it was advertised at 10.49 on the shelf but when I got to the register it came to a different price. I explained to them that there is more than one and I was given a false advertisement and management Tasha if that’s her name around 2pm on 10/29/2022 did not want to grant me the price for your employees mistake. I was very upset and decided to purchase my toilet paper else where."