Urban Air Trampoline and Adventure Park

"I had the pleasure of having Tori , Esperanza in the food area help me with my order in a fast matter and very respectful. Angel was also helpful with the children on the bumper cars. The staff were excellent and the place was filled with many attractions for all ages"

"Urban Air is an amazing place to have a birthday party. Our hostess, Sara, did everything for me. She relieved much stress. I had the opposite experience at sky zone and so I was not expecting such help. The kids had a blast and the parents were also thankful. They are also helpful in informing you of the way a membership can discount your party. ☺️ Thank you Urban Air."

"If you plan on going don’t get the premium!! It’s not north spending so much money. Half the attractions were closed! So disappointed! They also had no socks and the whole place smelled like marijuana. It’s a family place it shouldn’t smell that way!!! Also the staff was rude! I only took those pictures but other attractions were closed."

"Facility was decent. It was super loud inside and stinks a bit. The air circulation was not good. Staff was decent but not informed about their own system and what is what or height limit etc. also some area were understaff like the climbing area where only one person works and let in 2-3 people at a time for 5-10 minutes? It wasn’t clear and she definitely let different groups of people in for different amount of time. It is easily a 20-30 min wait even if you only have a few people in front. I think they can come up with a better system considering the area is big enough. Easily add one more staff person and be able to double the speed of the line. The bathroom was kinda ugh one sink was broken (only one left) and one stall was broken too. It’s a pretty big place for just one sink. Had to wait to wash hands. Overall facility is good but fairly chaotic. I wished they open earlier so there could be more chill/quiet time for those going early or with smaller kids."