Texas Roadhouse 18345 South La Grange Road, Tinley Park, IL 60477

"We were supposed to Dine inside the restaurant. We had a one hour and twenty minute wait. The place was very crowded and over booked. After one hour and a half, we were told that it was going to be another 30 minutes. So 30 minutes go by and my wife went into the restaurant to check out the status of wait time. The manager told her it's going to be another hour and a half. Because they have too many large parties to accommodate,(250). So we ended order our food for take out and within a hour our food was ready. As we picked up our food from the take-out desk and getting ready to pull away, we got a text saying that our table is ready and to report to the front desk. But it was to late. We were on our way home. So we ended up having our Texas Roadhouse meal at home, on our own table. The food was very good. Some of the side's were alittle bit on the light side. The portions could of and should of been better. So the night of eating out wasn't ruined but we ended up eating very late at our own house. We were very dissatisfied with the manager and the whole arrangement. We won't ever waste our time again with this kind of wait time at this restaurant. This isn't the first time that this has happened to us at this location. But it's our last time that we'll step foot at this location. We'll spend our time and money elsewhere."

"we use to love going to this Texas Roadhouse location in Tinley Park. This time it was the worst ever.. Our food was cold and they exchanged our potatoes and our steak was medium and really bloody. We asked for medium well slightly pink. So they remade them and then it was burned. Then the manager came and said he would take care of our bill and took our food and came back with a stupid 20.00 gift card and made us pay for pur bill and didn't even get to eat our food even though it sucked and we paid over 100.00. I am very upset didn't ask if we were done if i had to pay for the food. I will never go back to that restaurant. Longhorn in orland park is 100 percent better then they are."

"Excellent service. Love the server! Alexis is great. She was attentive, curious, and always kept checking on us. Ask for her and get good service. Don't forget to tip well. The prime rib was too fatty. The beef tips were delicious. Server brought me extra marshmallows for my loaded sweet potato. We went after graduation from Governors State University and it wasn't a long wait. I recommend getting on the waiting list while driving to the restaurant. Download the app. It's easier for the waiting list versus coming in plus with the app you're on the mailing list for specials. Had a great time Music was loud enough to not be overbearing"