Heather Shah, MD 1107 14th Avenue Southeast, Decatur, AL 35601

"If you or a loved one has cancer and you care for them at all don't take them here. Forgive me but I believe that anyone with cancer should be treated with love, respect and compassion cause it's the scariest word I know. My mother is terminal. We have been in and out of hospitals for three months. She is in so much pain and every doctor are lost on to why this doctor won't help with her pain. The last doctor put her on so much pain meds while she was in her care and told me that addiction was no longer relevant for her. She also said cause she knows her that she does provide meds to her patients and couldn't understand why she won't for her. I have washed my mother be in so much pain she can't breath but while in the hospital on all the pain meds I had my mother back for five days. She was walking and laughing. She hasn't been this person in a long time. So when I called after the first time she point blank told me that my mother who can barely walk and has terminal cancer is not in pain. She said it wasn't possible. She is still in the hospital and yesterday on top of this cancer she was diagnosed with colon cancer and is having surgery today. The doctor said it is so big that there is no telling how long it has been there. Why hasn't doctor shaw figure this out and helped her. She is in the wrong field. I am sure it's her insurance that is getting her this treatment. We will be finding another doctor when she is released but please spare yourself."

"Was scolded publicly by the nurse navigator here for coming in to get fluids after chemo after I hadn’t been able to drink and eat for 4 days after chemo treatment. I had called in for new nausea meds during this period and no one would give me anything different that might work and help me be able to eat and drink. If you have cancer and have problems with treatment don’t expect much help here. She told me that I could not come in for fluids every time that I had chemo. I couldn’t hardly walk or stand because I was so weak and sick for the lack of food and water. I was dehydrated. I experienced this person breaking HIPPA laws as she discussed everything about my medications and treated me as a child in the chemo infusion room in front of probably at least 15-20 other patients I. The infusion room. My daughter is a medical assistant and was shocked at what she discussed the way she did. She was with me during the visit to get fluids and couldn’t believe how she treated me. She is very young and didn’t say anything to the nurse navigator. Lucky for the nurse navigator that day my husband hadn’t been the one driving me because he would have ripped her sideways for the way she treated me that day. She did pull a curtain but everyone could hear her and I would have never agreed to that kind of that discussion in that environment. I was very sick and she left me in tears. I couldn’t fight because I was so sick and weak and shocked. One of the other nurses apologized for her behavior. I decided to leave this place for treatments and I am glad I did. I did go back once more after that incident to speak to the doctor about what had happened but the doctor downplayed it. I also saw another patient there very angry about something during a wait there. The same nurse navigator sat in the waiting room with this patient and went over the details of his hospital stay in the public waiting room in front of I don’t know how many waiting patients. I don’t know all the details of the problem for that patient but obviously they were experiencing the same type of problems with this nurse navigator. I also shared this with Dr. Heather Shah. She downplayed it. I told her about all of this on my last visit and she downplayed it. This was a little over year ago. I am finally getting back to my normal self after treatments and can put down my thoughts publicly. I would NEVER recommend this place for any kind of treatments. The nurse navigator actually treated me as if I was being over dramatic, but in the end the drugs I was on for cancer put me into to heart failure and I was getting sicker and sicker every time I took them. So, I was not being dramatic. I was sick. I knew what my body was feeling and how it was responding."

"Dr. Shah is a wonderful and warm oncologist! She has always taken her time when I visited her to make sure I felt comfortable and knew and understood everything I needed to know about my breast cancer. I have been in remission for 6 years but visit her once a year for blood work. I would highly recommend her to anyone looking for an oncologist. And her staff is right up there with her, they are professional, but will talk and laugh with you to make you feel right at home. From what I have seen from talking with her other patients in the waiting room, everyone seems to love her like I do."