Guide > Hospital in Alabama > Hospital in Tuscaloosa > Southland Benefit Solutions, Administrator
Southland Benefit Solutions, Administrator
2200 Jack Warner Parkway, Tuscaloosa, AL 35401
Location & Phone number
2200 Jack Warner Pkwy #150, Tuscaloosa, AL 35401, United States
About the Business
Southland Benefit Solutions is a leading insurance agency located at 2200 Jack Warner Parkway in Tuscaloosa, Alabama. As administrators, we specialize in providing personalized benefit solutions to individuals and businesses in the United States. Our team of experienced professionals is dedicated to helping our clients navigate the complexities of insurance coverage and find the best options to meet their needs. Whether you are looking for health, life, or disability insurance, we are here to help you every step of the way. Contact us today to learn more about how we can assist you in securing the right insurance coverage for your future.
Hours open
Monday:
8:00 AM - 5:00 PM
Tuesday:
8:00 AM - 5:00 PM
Wednesday:
8:00 AM - 5:00 PM
Thursday:
8:00 AM - 5:00 PM
Friday:
8:00 AM - 5:00 PM
Saturday:
Closed
Sunday:
Closed
Reviews
"Our claim was not paid fairly. Very skimpy payment."
"Had sent a claim to them in June after my procedure and was told they had not received it that was on 6/14/2023.Had my dentist office to fax it on 7/14/2023.Called them Wednesday and the person on the phone say call them back on Monday 7/24/2023.I feel like Iam getting the run around."
"The customer services employees can only tell you what they see on their computer and try very hard to smooth your concerns but this is absolutely ridiculous that it takes so long for your claim to be processed. (1) I mailed my claim the first time, after I didn't received any correspondence, I called they stated that they didn't received it.(2) Gave me the the fax number, I faxed and called some days later, stated didn't see the fax. They told to give it another week. (3) I called they don't see a claim and was given an email address to email-I emailed. Called again they don't see the email.(4) I was given another email address to email and that she would respond when she receive it, the rep did let me know that she received it. This has been going on since 9/2022. I attempted to cancel this policy but can only cancel during open enrollment in November."
"Have sent copies of hospital stay twice. Now getting ready to send it the third time , but sending it certified so someone has to sign. This Company likes the premium but doesn't like to pay. If not paid within 7 days after they sign, next call Attorney General. State needs to cut ties with this bunch."
"The agent was very friendly, but this does not excuse the fact that I do not have access to my own dental claims on my own account. In order to see them, I have to MAIL in a special form. It's my account. No explanation was offered for this other than that's their policy."
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