DeFOUW Collision Center
320 Sagamore Parkway South, Lafayette, Indiana, United States
About the DeFOUW Collision Center
DeFOUW Collision Center, located at 320 Sagamore Parkway South in Lafayette, Indiana, is a part of the larger DeFOUW Automotive dealership that has been serving the community since 1961. This family-owned and operated business is dedicated to providing a positive and fulfilling experience for all customers, whether they are in need of car repairs, maintenance, or looking to purchase a new or used vehicle.
The Collision Center at DeFOUW Automotive is open Monday through Friday from 7:30 AM to 6:00 PM to assist with any auto body repair needs. The dealership also offers sales, service, and parts departments with varying hours throughout the week to accommodate the busy schedules of their customers.
At DeFOUW Automotive, the goal is to create lifelong customers by providing the ultimate customer experience. The dealership is committed to transparency, positivity, and going the extra mile to satisfy all automotive needs. Whether you're looking for a new or used vehicle, or in need of collision repair services, DeFOUW Automotive strives to provide the experience that customers deserve.
With a wide selection of new, used, and Certified Pre-Owned vehicles from top manufacturers like Chevrolet, BMW, Nissan, and Toyota, customers are sure to find the perfect vehicle to suit their needs and budget. The dealership also offers financing options with competitive rates through their network of lenders, including GM Financial. Customers can even start the financing process online by filling out a simple finance application.
Overall, DeFOUW Collision Center and DeFOUW Automotive are committed to providing exceptional service, quality vehicles, and a positive dealership experience for all customers in the Greater Lafayette area and beyond.
Photos of DeFOUW Collision Center
320 Sagamore Pkwy S, Lafayette, IN 47905, United States
Opening hours of DeFOUW Collision Center
Monday:
07:30 - 18:00
Tuesday:
07:30 - 18:00
Wednesday:
07:30 - 18:00
Thursday:
07:30 - 18:00
Friday:
07:30 - 18:00
Saturday:
Day off
Sunday:
Day off
Reviews of DeFOUW Collision Center
"Jeff and Mariah are AMAZING! They were courteous, they got the work done in the projected amount of time and my car looks great. They even washed the exterior. I had forgotten how sparkly it is when cleaned!"
"I've been sending my cars to DeFouw for many years now, though I don't own a single GM vehicle. They were known to be one of the best body shops in Lafayette and they are great to work with. The advisors are always friendly and professional. They work with most if not all insurance companies and make the process very straightforward. I've always been satisfied with the service they provide and the quality of their paint jobs. I think they also have an express shop now, but I haven't tried that yet. If you are having your car fixed and your insurance company is paying, this is the place to go. If you are out of pocket, they can be a little pricey for sure."
"I recently had the pleasure of visiting Defouw collision center to have some repairs done on my car, and I must say, I am absolutely thrilled with the service I received. From start to finish, the entire experience was nothing short of exceptional, and I have Jeff to thank for that. Jeff took the time to listen to my concerns and thoroughly explained the repair process, putting my mind at ease. It was evident from the beginning that Jeff truly cared about my satisfaction and wanted to ensure that my car was restored to its original condition. Throughout the entire repair process, Jeff went above and beyond to keep me informed and updated on the progress. He consistently communicated with me, providing regular updates and answering any questions I had. I never once felt left in the dark or unsure of what was happening with my car. Jeff's attention to detail and dedication to customer service truly set him apart. Not only did Jeff excel in his technical skills, but his friendly and personable nature made the entire experience enjoyable. He made me feel like a valued customer and treated me with the utmost respect and professionalism. It's rare to find someone who genuinely cares about their customers and goes out of their way to ensure their satisfaction, but Jeff did just that. I cannot recommend Defouw collision center enough, and I especially want to commend Jeff for his outstanding service. If you're in need of any car repairs, I urge you to visit Defouw collision center and ask for Jeff. You won't be disappointed."
"Not happy! If I could give zero stars, I would. First, they tried to tell us the car was finished… well we went to pick it up and paid. We went to leave but wanted to look at the car first. The trim piece on the outside was not attached, they put the same piece of trim back on it after replacing the door. We went back inside and the guy said they were sorry and were going to fix it. Second, we were told a few days later that it was fixed and ready to pick up. We picked it up and took a look at the OUTSIDE only and all seemed to look okay, not including some minor scuffs on the bottom trim that could be wiped off. We got home and I went to go put something in the back seat and saw this. When we brought this in, it was spotless. It is a brand new 2022 vehicle and this is UNACCEPTABLE. I would not recommend this collision center if you want your vehicle to be taken care of while in their hands and to be done with great, quality work."
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