Icing
2415 Sagamore Parkway South, Lafayette, Indiana, United States
About the Icing
Icing is a trendy and fashionable store located at 2415 Sagamore Parkway South in Lafayette, Indiana. This unique institution offers a wide selection of clothing, jewelry, and accessories for women who want to stay on top of the latest trends. Whether you're looking for the perfect outfit for a night out or a statement piece of jewelry to complete your look, Icing has something for everyone. Stop by and browse their collection of stylish and affordable items today!
Photos of Icing
2415 Sagamore Pkwy S, Lafayette, IN 47905, United States
Opening hours of Icing
Monday:
10:00 - 21:00
Tuesday:
10:00 - 21:00
Wednesday:
10:00 - 21:00
Thursday:
10:00 - 21:00
Friday:
10:00 - 21:00
Saturday:
10:00 - 21:00
Sunday:
11:00 - 18:00
Reviews of Icing
"Had a sign on the door said that they will be back at 7:40. I understand being short staffed. I sat outside until 740 when they said they’d be back. when they did come back they proceeded to turn the lights on and not open the doors for me even after I came up to them and asked if they were still open. when I called they said that they were open until eight. I literally knew exactly what I wanted I just needed to grab it."
"The girl, named Sara, that pierced my ears did not do a good job! She completely messed it up! She was also very rude and didn’t seem like she cared at all! The piercings were not where I asked them to be and when I told her I wanted them a little over she was very offended and thought that they were fine. They weren’t! They were very uneven and not spaced well at all! When I told her I didn’t like where they were she didn’t care at all that she messed up! I am a young girl who is very upset now that my second piercings didn’t go good! Now I have to wait a whole week to redo them by a new girl! The whole time I was in the store she was acting weird and she would look at her co-worker weird too. Her co-worker was very nice and gentle. She was sorry about what happened and her name was Grace"
"Icing is more adult than Clair's is. Dont we all want a jewelry store that has stuff for the adults? I always enjoy going in and so far have had a great experience from the people working there."
"Why did a Claire's employee, not the Icing By Claire's, but the actual Claire's store at the Tippecanoe Mall feel the need to lie to me by saying that they no longer pierce ears? As a matter of fact, she stated that Claire's stopped providing this service awhile ago. Unbeknownst to her apparently, I hadn't yet left the store as I observed her give a parent the permission form to pierce his daughter's ears. I then overheard her ask for his photo ID. The employee opened the cabinet and started to get latex gloves, but once she noticed that we were still in the store she paused and closed it back. My little girl had items in her hand she was planning to purchase; I told her to put them back, we are not shopping here. Upon exiting the store, I took several pictures. I wanted to go back and have a word with her, but three of my children were there witnessing this as was the little girl (whose father kept watching me because he'd heard what was said to me I'm sure). In my profession over the years I have handled and responded to company reviews, surveys, guest relations, and resolutions. It doesn't take a lot to provide exceptional customer service and make each and every patron feel like you've gone above and beyond to earn their business. She didn't care what my perception was of my experience, nor that she flat out lied to me in front of other guest. Why??? I'm not one to speculate, especially for someone that ignorant, bold, and undeserving of my business. There's no acceptable excuse. Despite complaints even via email, the Corporate Claire's store/Simon, there was never any follow up, apology, or resolution offered. If you call and inquire they'll tell you that yes, they provide this service. For whatever reason, this one employee while representing the company chose not to provide a service to us. I hate to have a reason to point out that I am African-American and my children are half Hispanic, because it shouldn't matter!"
"You're sign the you have outside you're door in the mall that advertises "FRESH AF" is disgraceful. We all know was "AF" means. It makes your store look trashy. (You didn't need any help in that department!) I have zero desire for my daughters to spend a dime there."
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