PetSmart

"Check out is always friendly. However, getting help with needing crickets or fish is like pulling teeth. Often times you have to wait ten plus minutes for help. This is even after asking for someone to be paged to help."

"We love PetSmart’s grooming salon! They always take the best care of our baby! Mia also loves her monthly trips to the salon and she always comes home smelling amazing and looking her very best!"

"This store is always top knotch! It is very rare that they are out of any of the aquarium supplies I may need. And the girl that works the fish area ( I forget her name unfortunately) is VERY knowledgeable about the fish and I enjoy coming in when she is working. I hate going to places like this and being told "I don't know" by an employee who is working a specific area. I never have to worry about that at the Terre Haute PetSmart location."

"We went to Pet Smart to get our cat that got transferred from our local animal shelter because of the tornado that we had and this woman that was in the cat department was the only one working. We went over there to get her and she told us that she wasn’t gonna let us adopt her and that she doesn’t wanna speak to us anymore and walked away. We tried having other family members get her but she would ask if it was for us and then tell them no they couldn’t adopt her either. Later on when my uncle tried getting her she said is it for them and he said no so she said that she would let him know what happens because he wouldn’t be able to get her right now because the adoption was pending. We wait a day and she calls him and says we adopted the cat and you better not call this number ever. So now we’re never gonna see our cat we had ever since she was little ever again. We’re all very upset and heartbroken."

"Great selection of quality products, but a bit pricey. We enrolled our puppy in their training classes. Can't wait to see how that works! Seems like it's a good program! Their grooming services are very good. More carts and a cart corral would be nice! Definitely pleased."