Erie Insurance Group 308 Aurora Drive, Avilla, IN 46710

"We had hail damage this year on our house and Eerie did an amazing job of making the process of getting inspections and repairs done and handled easy. Dealing with insurance was the biggest concern I had. Turns out they were incredible and have earned my total trust and will never risk my business with this approach. Companies who do right by their customers should be rewarded, and I encourage everyone to use Eerie!"

"I would like to start off by saying if I could’ve given negative stars I would. My S/O was involved in an accident rendering his vehicle totaled and from the very first time we spoke to Velena Preston about the appraisal and our claim not only was she rude but very defensive. Implying we were telling her how to do her job (we were asking questions.) Kept saying things like “we know how to do our jobs.” when they clearly do not considering they never even finished the appraisal of the total damages done to the vehicle. All of that I can get past but it’s when we heard her set the phone down while my S/O was speaking to her about concerns he had and then pick it back up about 5 seconds after he was done talking, then proceed to not discuss any of the concerns talked about (because she sat the phone down) and give the same response, “we know how to do our jobs.” Her attitude was poor and down right disrespectful especially for someone who is supposed to be in the costumer service industry. Needless to say we will be switching insurance companies. I wouldn’t recommend a rat on the street to go here if that tells you anything."

"Erie Insurance Group has earned my trust with their top-notch services. I never felt pressured to purchase a policy, as their agents genuinely focus on understanding my needs and recommending the best options. Highly recommended for anyone seeking reliable and affordable coverage."

"Erie Insurance Group is the best insurance agency I've ever worked with. Their team is professional, knowledgeable, and always willing to help. They provided me with a policy that met all of my needs and budget, and they were transparent about their process from start to finish. They went above and beyond to make sure I was fully satisfied with my coverage and I appreciate their exceptional customer service."

"I would like to say thank you to John and Erie Insurance Group insurance for the outstanding job she does handling my policies. After already renewing my policy with one company he contacted me and was able to switch me to another company at a much better rate. I appreciate the job you do thanks for keeping your eye on things."