Shepherd Insurance

"I will be sending a formal complaint, but if you value customer service when seeking an insurance company, keep looking. I wasted time and gas going here only to be told by the receptionist I'll take your name and number for someone to call you back because we close in 5 minutes... Instead of servicing a potential returning client she gave excuses of why I had not received a call back in the first place from the before I went to the office."

"Shepard Insurance Company is a great insurance company Destiney McHugh is a wonderful agent very friendly and knowledgeable and will go to bat for you she goes that extra mile!"

"Bianca was amazing. She has superb customer service skills. I had state farm for auto and renters for years and Bianca was able to give me more coverage and at a fraction of the cost that State Farm was charging me. Ask for Bianca! Do buisness with Shepherd Insurance."

"Bianca Garcia is hands down the best insurance agent we’ve ever had! She really took the time to find us the best rate for the best coverage and she’s a pleasure to work with"

"I called this business on Monday Jan. 27th and ask for Skip Oliver being referred by my sister. A gentleman came to phone, I believe his name is Sam, said he helps Mr. Oliver gather the info. I spent a considerable amount of time speaking with him so he could give me a quote. Called back on Thursday for Ship Oliver was told he was I believe in Carmi. Called on Friday the 31st ask again to speak with Skip Oliver and the receptionist came about and said Skip Oliver is not excepting any new clients but Sam was working on my quote. I said that is not what I was told on the 27th. I now know why this company only has a 3 star rating, which I failed to check. I have been a past business owner for over 16 years and if I treated my customers this way I wouldn’t of lasted a year. I wouldn’t recommend Skip Oliver or this company Sheppard Insurance."