Royal Oaks Apartments 1400 Royal Oaks Drive, Hoover, AL 35244

"Royal Oaks Apartment is the best apartments to live very nice and quiet, maintenance people are fast to fix any issue, Ryan Spouse in the office team is helpful and kind , thank you."

"This was my daughter's first apartment experience living on her own. The property managers and maintenance staff provide outstanding service to all of their tenants. The property manager goes above and beyond the call of duty when it comes to keeping all of the tenants informed of pertinent information pertaining to the grounds. There is a pool, fitness center, tennis courts and a built library box that provides free books to read, all on the premises and within walking distance. The atmosphere is quiet, peaceful and the grounds are clean. Since my daughter has graduated, she will be moving to another state to advance her career. I thank God for providing this safe place for my daughter to stay during her time attending Jefferson State Community College."

"I lived here for 1 1/2 years & here’s my take: Pros - It’s a quiet area. - Maintenance team is 10/10 and extremely kind. - The workout area, pool, and mailroom are clean and secure. Cons - They do not always follow what they say. In my case; they were supposed to do several things prior to moving in. In which I already signed the lease and they ended up never doing them. - Most of their units are outdated. Definitely look at multiple units if you’re interested in moving here. Considering they built these apartments over 30 years ago and haven’t done much renovation to many of them. - To reach maintenance (even during emergency situations), it is a hassle. As you have to go through an automated call system. - The area is quiet… However, the apartment complexes are not secure. My car and many others were broken into several times, and their team could do nothing about it. They didn’t even catch the thieves on camera. - The management team is super nice until you move in, once you are situated there - everything changes. - Rent is pretty high for what you get… Don’t even think about switching to month-to-month. They added an additional $300 per month for my one bedroom apartment. - During the summer time, if you bring guests to the pool - don’t even think about leaving and coming back. If they know you & know that your guests are not residents, they will make them leave immediately. Ridiculous."

"I moved to Royal Oaks in August of 2019. I had a positive experience and enjoyed living here. I’ll go over the positives first, then the negatives. Maintenance issues are resolved quickly, the grounds are well-maintained, the office staff is very helpful (and plan some fun activities a few times a year, like Easter Egg hunt with gift cards as prizes), and the apartments are in good shape. Rent is reasonable and water/sewer is flat-rate (a huge bonus in Birmingham). I only saw maybe 2 roaches in my apartment the ENTIRE time I lived here. I loved the Amazon package hub and newly renovated gym. I barely ever heard my neighbors, so I’m guessing the walls are thick. Plenty of parking. Easy move-out process, they were very accommodating when I asked if I could move out a little earlier than my lease end date. And I got my entire security deposit back, which I was very happy about. As for the negatives…They changed the pet policy halfway through our second lease term. This new pet policy says “No fish, reptiles, birds, rodents, or insects”. Seems a little crazy to change a pet policy mid-way through the lease after agreeing to let tenants have “exotic” pets. Are we supposed to give up our pets? Secondly, I lived on the top floor and a tree fell on our building, damaging the roof pretty badly. No water was leaking in the apartment, but our patio roof was in rough shape. This happened a month before I moved, and as of my moving date, it has not been fixed. There is a fly problem in the apartments. They’re very hard to get rid of and appear every summer. The power bill is really high. For our ~1000 sq ft apartment, the power bill was $200+ during summer months (and we kept the AC around 72-75). This may also be because we lived on the top floor, but I wonder if the apartments just aren’t well insulated. Overall, I liked living at Royal Oaks. I would recommend it to people looking to live in this area. I only ended my lease because I wanted to live closer to family and friends, and they changed the pet policy. I chose to move instead of giving up my “banned” pet."

"I have lived here for almost a year and am planning to renew my lease. Everyone is so nice and friendly, staff and other tenants included. Nice pool. Nice apt. It is twice the size of the previous place I lived and the same price! Maintenance is great! If I need anything, which is rare, they come that day. They are resurfacing the tennis courts this winter; looking forward to using them next year!"