Chelsea Urgent Care

"I can't say enough good about Chelsea Urgent Care. They have become my go to medical facility. I am a dental professional and everything is first rate. From the courteous front desk, to the nurses to Adam. It has been my privilege to see him at all of my visits. His diagnosis and treatment skills are spot on. He is awesome"

"This doctor acted like he did not care. I came in for stitches. First he treated me like a junkie (test me, I'm clean) then he shoved his tools in the wound before he gave me any medication. He gave me one numbing shot and started to work on it. I told him I could feel it and he called me a liar. DO NOT GO HERE."

"Went here for back pain. They saw me and gave me some shots to help temporarily. However, continued back pain led me back there for xrays. This second visit, I was informed that they don't take my insurance without a referral. So I got a referral right then and there. Now they say a referral is no good with my insurance. So now I have to pay the first visit out of pocket due to THEIR error. Not to mention I never got to even see the Dr today after waiting 2 and a half hours. NEVER going here again."

"I was recommended to this establishment by a close friend and was told I would be in good hands. I am a loyal customer and when I get a good experience I return! First visit was good and normal. Came back the following week due to infection. I stated to the intake associate that I was private pay and did not have Insurnace. She said okay and it looked like it was notated. I received bills in the mail with lab cost from 2 different companies. Doctor never said anything about additional cost due to negligence of intake person! Legally and morally, intake & doctor has to notify if additional cost is there. I received the bills in the mail which were outstandingly high, and after I called the owner of this location; he stated they billed me insurance pricing. I requested that all bills be dropped due to negligence which he did not agree to do. After persisting to get the charges completely dropped or reduced, I’ve had extreme lag times for follow ups and have waited days without communication from anyone to resolve this issue. I do not feel appreciated as a customer. A huge lack of communication has been present and no one seems to want to help me. I will not be back to this location."

"Good luck receiving any kind of treatment from this place, they’re testing for Covid and all the chairs are elbow to elbow, wonderful! Waited an hour and 20 minutes to be rudely asked stand up and sit down 5 different times, thank goodness I’m not a new patient! :) wrong… 5 Patients walked in and walked to their rooms immediately upon arrival while I waited 90 minutes, go to the ER, at least the workers don’t want to Kill themselves."