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Liberty Mutual Home Insurance
16 South Belmont Avenue, Indianapolis, Indiana, United States
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About the Liberty Mutual Home Insurance
Liberty Mutual Home Insurance, located at 16 South Belmont Avenue in Indianapolis, Indiana, is an insurance agency that provides coverage for homeowners. With just 5-10 minutes and some basic details, you can quickly get started with their services. You can easily pay your bill or access your ID cards through their mobile app, ensuring that you always have important insurance information on hand. Liberty Mutual is committed to equal opportunity and is an Equal Housing Insurer, providing fair and inclusive services to all clients.
Reviews of Liberty Mutual Home Insurance
"I have my car insurance with them so naturally I wanted my home insurance there. I stayed on the phone for well over an hour trying to start a policy. Felt thr lady was trying to sell me more policies. I had to state repeatedly that it was 5 p.m. I had not had breakfast and had to go. I gave all of the info and asked which card or account they preferred. I was told any of the ones I had were acceptable. I found out weeks later that they had not taken the Amex and I owed them for the time I was covered but I was also told I never had coverage so I'm lost. If the payment wasn't taken, the coverage wasn't covering, how do I owe almost $100 for nothing but wasted time? The lady Paige ?Lige? was now acting like a loan shark and getting nasty with me about paying a bill. She was getting smart with me like we were about to have a street fight. I was so uncomfortable with her call I chose to contact another company to handle my insurance needs. I should have reported her but I had other things of importance to deal with so I don't recommend the long time on the call and the lack of communication that there was an issue with my card... which was stated by the representative that they took those. She contacted the pay department and they said my account was like a money market account and they couldn't get anything from it but I paid for a year with the other company vs. Their little monthly payment in the same phone call time minutes apart. Idk what their issue is but I asked day one did she want the same card that was on my car insurance and she said no it's fine but then demands I give her that card information for back pay for a service never received. No lady I'll pass, the bullying isn't for me and knowing they dropped the ball on home coverage and then bill me is gross."
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