Industrial Medical Clinic–West 5320 Highway 90 Service Drive, Mobile, AL 36619

"Front desk tryed to turn me away because I didn't have the drug screening paper printed. Called ahead of time and explained it was on my phone emailed as a PDF [the instructionson this form even suggest you show them on your smart phone BTW] . And said she could not print for me. She could tell I was upset then she offered to print it. Why even get me worked up if your able to print it. The old lady at the front desk can't multi task and is lazy as can be. This place is a joke. And something that should of taken 5 mins takes longer than a hour. If there was a option for no stars it would have been more appropriate."

"I had all needed documents. I signed in at 945ish. It was over an hour before someone saw me. I am simply here for a drug screening. The Asian guy in the back is extremely low. He is walking around making himself look busy. The older ladies at the front desk are ok. But once they do your paperwork, prepare to rest up for a WHILE. I have no doubt that they are doing this on purpose. This was during Hurricane Sally. They are all walking around trying to figure out what time they are getting off work. It's very disorganized at this facility. For someone to be here over an hour. To urninate into a cup. That process only took 12 minutes max. But that physical side of it took 45 minutes. Yes, I get it, the pandemic has slowed things down. But, no... Y'all are slow. And rude, like we owe you something to do your job. I promise if I ever have to come back. It won't be to this location for sure."

"I went for a drug test on June 24, 2019. The front desk lady is beyond rude with no since of multitasking. The young black lady in the back and the Asian guy are very disrespectful giving each other looks and laughing when they saw me come in for a second time. No professionalism what so ever not only that the wait time is ridiculous also the lady at the front desk left to go to the post office with a lobby full of other people. What’s even worse is that all of this is happening while I’m sitting in the lobby writing this. Now the Asian guy just asked me what happened with my last drug test which is a personal question that you should’ve asked when I get to the back... like I said no since of professionalism and poor attitudes for people who play with urine all day"

"I took my husband to see Dr may for a possible hernia. We sat in the waiting room for over an hour waiting to see the dr when we were finally called back the nurse was awesome but the dr sucked. He took all of 5 minutes to do the exam then walked out of the room without giving us a diagnosis or telling us anything other than go see a general surgeon. We left knowing as much as we did when we arrived. I will never take anyone i love back to this place or recommend them to anyone. Horrible experience."

"My boyfriend had a drug test done. He said they guy wouldn't take his pee at 96°. The guy was an Asian gay guy. This isn't the first time this guy has done this he did it to his other coworkers too! This guy told my boyfriend he could not pee in front of anyone else. It had to be him. Then when he didn't the guy said I'm not taking your pee & cost my boyfriend a job. Someone get this guy out the clinic!!!"