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Rivergate Apartments
300 Holly Hills Road, Columbus, Mississippi 39705
About the Rivergate Apartments
Rivergate Apartments is a premier residential complex situated at 300 Holly Hills Road in Columbus, Mississippi. Our community offers spacious and modern apartments with a range of floor plans to suit every lifestyle. Residents can enjoy a variety of amenities including a swimming pool, fitness center, and picnic areas. With beautiful landscaping and a convenient location near shopping, dining, and entertainment options, Rivergate Apartments is the perfect place to call home in Columbus.
300 Holly Hills Rd, Columbus, MS 39705, United States
Reviews of Rivergate Apartments
"Very quiet people seem to respect each other's personal space"
"I rented this apartment in june 2018. I was happy about moving here it was pleasantly quiet but sometimes you can here the neighbors fighting and arguing all the time. I give it 1 star because of the fact my car rental was towed because of no sticker, they took so long to fix the air conditioner which was leaking water onto the carpet and the sink as well was leaking. The bathtub looked terrible they painted over the rough bottom of the tub. Also the ceiling fan which I recalled the blade went flying towards the wall scaring me to death. The biggest problem I had was when I was out of town and was trying to find another job to get up the money to get my personal items removed from the apartment and when I came back they changed the locks on the door and had a paper saying that the things that were in the apartment is now there property which I have not been notified of any warning, I didn't have my phone on at the time but I had a number they can call if they really wanted to talk to me and an email as well. We got on the phone with management and Kevin was very disrespectful saying that that's there property due to us not paying rent which I understand but they didn't give us any warning to remove our items. Then a week or two we came to get our last mail and found all our stuff outside by the trashcan which was very disrespectful and I was beyond flabbergasted at what I have seen. If you move here make sure you have something to move your stuff they will throw all of your hard work away. And make sure you have a sticker as well. Donna was another manager she was very nice and cooperative but Kevin is not."
"The property management lacks customer service skills. I called and attempted to speak with an employee name Kevin regarding a new tenant's car being towed due to a misunderstanding of a missing parking sticker. The tenants have lived here less than a week. Moved in May 1st car towed May 3rd. It has been established and proven the car was legally parked at the apartment, but because Champion towing and this property has a "contract" with each other giving the tow company a right to take a car that DOES NOT belong on the property, however my question to Kevin regarded to what does the "contract" state about what happens when an actual tenant's car is towed. Kevin quickly and rudely interrupted me and refuse to even allow me to ask him the question. They're forcing these poor people to pay to get their car back on a Friday afternoon, after paying their rent and deposit less than 3 days ago. Now the new tenant must pay additional on a weekend to get their own car back. I called inquiring exactly what the contract states about legal tenant's car being towed. Kevin rudely interrupted me and said he refuse to answer my question. I was on the phone with this "professional" less than 30 seconds before he refuse to allow me to ask my question. It seems to me if you offer service and I could possibly recommend your company, you would be interested in clearing up any misunderstanding and provide clarification. In conclusion, these 2 companies have burned people before and has perfected building up resistance to helping their own paying tenants. This seems like a quick $150 extorted from young unexpecting adults or anyone for that matter. If you are in your legal rights, what's wrong with speaking with a concern parent looking out for their young adult child starting out on their own, to avoid them being robbed by the very people who should be willing to help out BRAND NEW tenants. I would be cautious about giving this property your business. At the end of the day they have dollar signs in their eyes and have figured out a legal way to extort money from people. Kevin has proven he and his company have no regards for their tenants nor private citizen's concerns or questions. Once you give them your money and sign your lease they turn into professional cut throats. I recommend asking as many questions as possible before considering giving them your business and ask where does their loyalty lie. With their tenants or a towing company, that is making extra money on innocent people's expense. CUSTOMER SATISFACTION SHOULD BE PRIORITY # 1. I told Kevin I would take this to Yelp and Google to express my disappointment. He threaten me and said this would be liability on my part. What that means, I don't know. So even with speaking out they use intimidation. ZERO star rating!! Not to mention out dated fixtures and bad plumbing, horrible parking lots with several pot holes. So the property will help damage your car with their horrible parking lot, steal your vehicle and make you pay to get it back, but they don't reinvest the funds in the up keep of the parking lot. Shameful business practices.. very cowardly."
"Currently a resident and service is incredible"
"If you like loud music, noisy/nasty neighbors, over crowded parking and a swimming pool open to the public .. then Rivergate is the place for you...you'll feel right at home"
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