Rogge Insurance
1500 East 73rd Avenue, Merrillville, IN 46410
Hours open
Monday:
8:30 AM - 5:00 PM
Tuesday:
8:30 AM - 5:00 PM
Wednesday:
8:30 AM - 5:00 PM
Thursday:
8:30 AM - 5:00 PM
Friday:
8:30 AM - 5:00 PM
Saturday:
Closed
Sunday:
Closed
Photos
Location & Phone number
1500 E 73rd Ave, Merrillville, IN 46410, United States
About the Business
Rogge Insurance is an insurance agency located at 1500 East 73rd Avenue in Merrillville, Indiana. Serving residents of Merrillville, Crown Point, Hobart, Gary, Schererville, Valparaiso, Portage, Chesterton, Hammond, Munster, Whiting, Wheeler, Demotte, Roselawn, Hebron, and more, Rogge Insurance is dedicated to providing personalized insurance solutions for individuals and businesses. Visit our Historical Lincoln Highway Office to see our amazing auto racing collection and learn more about our services. We are proud to serve residents of Indiana, Illinois, and Wisconsin. Contact us today for a tour of the Rogge Ranch and let us work for you to find the insurance coverage that meets your needs.
Reviews
"Been using this company for over 20 years. Never any hassle or hoops to jump through and always meet any insurance needs I have."
"Bernadette has been my agent for 15yrs. She is the BEST!!"
"They are so polite I would recommend them to anyone an everyone we need more insurance people as kind an polite like these folks!"
"Wonderful customer service every time I go in and I don't ever wait long. Enjoyable every time. I've been a customer for about 8 or more years and it's been this way always."
"I agree with reviews. Bernadette is surely the best part of this place; she is the only one with any level of customer service. The issue is, when she's absent, the treatment you receive is miles from acceptable and questionable, to say the least, toward people of darker skin tones. I had an experience there with Rachel (dark haired older lady) and a person I believed to be named Amber (chubby & taller) that I will never forget. I came in to get a quote on renewing my insurance and neither of them could do that. Rachel asked me to leave in a rude, flippant, manner after mumbling "we don't do those on weekends," and after I mentioned how rude she was, She replied with "that's fine. you can leave." To my surprise, the other, Amber, proceeded to stand up and help escort me out. WITH HER HANDS. The incident was so out of pocket, I called the police. After paying car insurance FAITHFULLY AND ON TIME FOR OVER TWO YEARS WITH THIS COMPANY, I was horrified. The owner, Doug, did call and apologize a short time later. However, the damage was already done. I would never suggest doing business with this company, especially if you are a minority, as it is clear that when certain people are absent, etiquette is thrown out of the window. My suggestion: pick another; you won't regret it later. I am now with State Farm."
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