Sayre's Collision Repair 6554 West Broadway, McCordsville, IN 46055

"Dishonest. Final charge for minor damage repair was $200. more than estimate, without prior notification. In follow-up to the inaccurate response to my previous complaint: I did NOT scream at the woman sitting behind the desk in your office (the relevance of saying she is your daughter is of no consequence). I was actually the person with tears in my eyes, as I was terribly disappointed to find that an additional $192.29 had been added to the repair cost WITHOUT prior explanation. It is my expectation that a change in cost should be discussed with the customer BEFORE proceeding with repairs (by an ethical service provider). I was NOT asked to wait. I was told, after the receptionist made a phone call, that the higher amount was the price I must pay. There was NO suggestion whatsoever that a price adjustment could be made. And why would the only person in the office "not know what was going on" (your words)? The person responding to my initial review was not present when I picked up my car, and yet this person is happy to make additional false statements which further support my initial review - DISHONEST!"

"They were super knowledgable and really friendly when working on my rav4. Everything was fixed perfectly and in a very timely fashion. The only body shop my family would ever use!"

"Jim is great, he’s been in the community for 35 years, multiple generations of families trust their cars to him. I bring mine 5 hours out of state for him to fix it. His shop is trustworthy and will make sure your car is fixed right."

"I walked in and walked right out within five minutes. The man and woman at the front desk were arguing like a bickering old couple the entire time I was inside. When it finally became my turn as a customer to be helped after they finish their argument the guy was irritated and talk to me like he was angry with me. I decided to use another collision repair center where I would happily greeted, treated with respect, and taken care of almost immediately."

"Great service! My car was repaired within three days as promised. My car looks like nothing ever happened to it that's how good it looks and they even cleaned the inside & outside my car, it looks brand new. Good work I would recommend to all my family & friends."