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Professional Automotive Inc
7013 East 86th Street, Indianapolis, Indiana, United States
About the Professional Automotive Inc
Professional Automotive Inc is a trusted car repair institution located at 7013 East 86th Street in Indianapolis, Indiana. With years of experience in the industry, our team of skilled technicians is dedicated to providing top-notch automotive services to keep your vehicle running smoothly. Whether you need routine maintenance, repairs, or diagnostics, our experts are here to help. We pride ourselves on our professionalism, quality workmanship, and excellent customer service. Trust Professional Automotive Inc to take care of all your car repair needs.
Photos of Professional Automotive Inc
7013 E 86th St, Indianapolis, IN 46250, United States
Opening hours of Professional Automotive Inc
Monday:
07:30 - 17:00
Tuesday:
07:30 - 17:00
Wednesday:
07:30 - 17:00
Thursday:
07:30 - 17:00
Friday:
07:30 - 17:00
Saturday:
Closed
Sunday:
Closed
Reviews of Professional Automotive Inc
"Trust in an automotive repair facility can be hard to find, but I have implicit trust in Brandon and the mechanics at Professional Automotive. Recently, when a dealership told me I needed front and rear brakes, I took my car to Brandon and he recommended front brakes only. The dealership wanted over $1000! Brandon and his team will not upsell you on services."
"Professional Automotive does a great job to keep my Prius in good running order. They are great at communicating and very thorough at checking everything. They are honest and don’t try to sell you anything extra. Prices are good too! I highly recommend them."
"What a sad experience after reading such great reviews. I called ahead about one a serpentine belt replacement and a code that needed pulled. I was quoted $300 for the belt. It was a little high but I read such great reviews that I decided to give it a shot. Dropping my car off, Brandon said the diagnostic was $160 flat. It's completely my own fault but I agreed to the $160 diagnostic cost up front because Brandon said it could (probably) be rolled into the repair cost. He did do a once-over on the car, but nothing that you don't get with a standard oil change. He then quoted me $950 for the serpentine belt, a clutch pressure switch, and the diagnostic fee. I called nearby shops and got a price range between $350 and $600 for the same two repairs and diagnostic. So I got stuck eating my $160 to find out about two repairs I already knew I needed. Brandon also mentioned that there are coupons that could help, but then wouldn't accept a coupon for the diagnostic. Please do not make the same mistake I did. Again it's my fault, but the $160 diagnostic fee is insane. Other shops do diagnostics for $50-$80, and you can go to AutoZone and get codes pulled for free. This shop may do great work but it doesn't matter with business practices like these. Update: After the shop owner replied to my review, I called to discuss my experience. It's been a month and I have yet to receive a call back."
"After a radiator blew on the highway they were able to get us up and running in less than 24 hours and saved our Christmas vacation. They were quick, professional, and very fair on the rates. I can't speak highly enough of them."
"Always a positive experience w/Brandon and team. They are professional, thorough and always pleasant. I will never have our cars serviced anywhere else. The ability to schedule appointments online is a huge positive!"
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