VIP Nails,

3118 Kentucky 54, Owensboro, KY 42303

"I went to VIP Nails requesting the shelac. Even on a Saturday night, their employees were prompt, polite & professional. I 100% recommend V.I.P. Nails."

"They do a great job most of the time, but they need major help on their employees character. Just got gripped out in front of everyone for assuming me to be someone else. Talk about embarrassing. I will NEVER be back. (I've been a faithful client each month for over 2 years)"

"If I could leave ZERO stars on this nail salon I would. I have been coming here since I was in middle school (about 10 years) and over the years the quality of their work has progressively gotten worse. The employees are also incredibly disrespectful. It’s unfortunate to see that not one employee I have had an interaction with takes pride in their work though their “art” is displayed on my hands. Kim done my nails on December 24th - the day before Christmas. When I left, the gel polish was NOT dry. She is persistently rushing through her work and refuses to acknowledge when her work is below standards. I called on the 26th to ensure they were open and that there was not a lengthy wait. They told me to come on in after I explained what had happened with my nails. When I showed up Kim told me I would be waiting a long time because I didn’t get there fast enough even though I was there within 30 minutes. This is the second time that I have made an exception for the poor service I have received from this salon. The time before this I had come to get my nails done and the male employee doing my nails could not stay off his phone long enough to even paint ONE of my nails. I became frustrated and it was apparent as I had been at their salon for 3 hours. He said “he has other stuff going on and if I want to go somewhere else then I should. Mind you my nails weren’t even 1/4 of the way done. Again…ZERO pride in what they do and do not care about customer satisfaction. Save your money and go somewhere else. Eve Nails on 54 is a great option!"

"Wow, they have really gone downhill. I sent my nieces in to get a Mani/Pedi, and they requested the same color for the wedding they are in and the technician said no that won’t look good on you and proceeded to paint what she wanted instead of what my niece wanted. And we’re talking variations of clear and sparkles. It wasn’t like she was trying to wear orange with red hair. Not that there’s anything wrong with it. Anyway, the technicians were subpar and the price was way too high. $70 for just a Mani/pedi, no color for my nephew. Ridiculous."

"4/15- Went back for a fill in and they did another great job. Nail tech took his time and was gentle. I came in with a train wreck of nails (from another salon) and some pretty bad feet. They did a great job! Took their time and made sure to ask if things were okay, if I liked it, etc. First thing I noticed was the plexiglass, disinfectant spray, hand sanitizer and they were doing their best with social distancing. Unfortunately I didn't get the name of the woman who performed my pedicure but she did a great job, even applied acrylic to give me normal looking toenails, just like I asked! My nails look great and she was very helpful with colors. I like the system they have for signing in also. I will definitely be back!"