D-Patrick Motoplex Certified Collision Center

"One star for kind service team members. The lack of the other 4 are for the following: November 10, 2021 I hit a deer. November 22- December 14 I leave my Land Rover with them to be repaired. Since the repairs, (which included the radiator) my low coolant light has come one 3 times. Each time, the light has come on spaced a few weeks apart. The initial 2 times, I was advised by a mechanic, could be air in the system and just needed topping off with coolant. I fill with coolant and proceed with normal driving. The third time, I contact them because I realize there is definitely a leak in the coolant system. Long story, but D-Patrick has decided that (after being paid in full) they could not possibly bare any responsibility in the low coolant problem. The Land Rover with under 50K miles on it, immediately following leaving there repair center for repairs done on the coolant system and body has spontaneously developed another reason for not holding coolant. Without even performing proper diagnostic, they have concluded that this is "something unrelated". Not to mention the 'I' in the lettering on the front of the Discovery is coming off also. Sub-par work. No ownership. I don't even want to know the headache coming my way to get resolution to this, but I don't have time for it. I am not a body repair man or mechanic. I have a job and family to pay for the car and insurance to get me to and from. I paid my deductible and pay my premiums so they can pay people like you to get me back on the road without further issue. Save yourself the extended grief and have your ride taken to Louisville if you need a European repair."

"I am new to the area, and recently had a minor accident. Being quite OCD, it’s difficult to find a place that I trust. D-Patrick was professional, had great communication, and was very attentive in dealing with me and insurance. They even immediately answered some follow-up questions, when most businesses take your money and run."

"The staff was extremely kind very helpful! The D-Patrick team did an excellent job on my car and got it done in a very timely manner! I feel like the staff went out of their way to make this experience as pleasant as possible! I'm completely satisfy!"

"These folks were awesome! My Z-3 looks like a new car! They went above and beyond and you could tell that they take great pride in their work. The experience exceeded my expectations."

"Our vehicle was restored to factory new condition. All expectations were met and exceeded by the D-Patrick Collision Center staff. We really appreciate the expedited services."