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Shelby Baptist Medical Center
1000 1st Street North, Alabaster, Alabama, United States
About the Shelby Baptist Medical Center
Shelby Baptist Medical Center is a leading healthcare institution located in Alabaster, Alabama. As a full-service hospital, we are committed to providing high-quality medical care to our community. Our state-of-the-art facilities and experienced medical staff ensure that patients receive the best possible treatment and outcomes. From emergency services to specialized care, Shelby Baptist Medical Center is dedicated to serving the health needs of individuals and families in the region. Visit us at 1000 1st Street North to experience compassionate and comprehensive healthcare services.
Photos of Shelby Baptist Medical Center
1000 1st St N, Alabaster, AL 35007, United States
Reviews of Shelby Baptist Medical Center
"Had to take my husband to the ER yesterday and it was a mixed experience. Everyone in the actual ER was great! The radiology tech was so sweet and patient, the nurse and the admitting personnel were great, and the CRNP was absolutely fabulous! HOWEVER, the triage nurse on duty was extremely rude. I wanted to ask her a question and she refused to let me (saying she was too busy) and just walked back into her area. The wait was horribly long for my husband to sit there in pain (TWO hours!) from the time they did xrays to the time we were called back for the results. I don't know if they need more doctors, nurses, or support personnel, but they need to do something different."
"I had a great experience here last night. The ER nurses took very good care of me under the care of Dr. John Croushourn. He was my ER doctor. He takes your concerns seriously and takes care of you as if you’re his family. Thank you to him and the entire Shelby staff that took care of me."
"Awful experience. Took a close friend to the ER for severe abdominal pain in which we waited over an hour before even being checked on. Sat in triage with him and while they were taking his blood I mentioned the sight of blood made me lightheaded, to which the nurse grabbed one of friends blood vials, waved it in my face and said “what you mean this”. Completely unprofessional. Finally got into a room to which we saw a needle not used on him in the floor along with blood on the floor. Wouldn’t recommend using this hospital even if you were to be having a heart-attack in their lobby."
"Don’t go to this hospital. They will steal things from your room during patient room transfer, promise to make it right “even if I have to pay you from my own pocketbook”, and then tell you they can only take the amount from the patient’s bill that is paid in full by his insurance, that you are in no way responsible for in the first place! Can’t say enough good things about the doctors and nurse care, with the exception of a CICU nurse who yelled at me when I was already distraught. This whole thing ruined what had been a really great experience. About $100 gone, which I only asked a portion of to be reimbursed IF my stolen items weren’t found. Supposedly it’s my fault for bringing personal items - bath gel, face moisturizer, body spray, body cream, scrub, room spray, unopened juice for my dad to mix his collagen powder in, and unopened snacks. I only asked that the Bath & Body Works items, scrub, and face moisturizer (Tarté) be replaced. I was asked which was more important my items or my father’s health by the patient experience advocate! I shouldn’t have to choose! No one told me my dad was moving rooms. I was asked to go to the waiting area. I didn’t realize I had to keep bathroom items under lock and key! My dad had returned to that room for everything up to then. They knew I was in waiting for 2 hrs. They should have gotten me to pack our things. I’m my dad’s caretaker and I was even asked why MY items were in HIS shower! Apparently, I should drive for 45 minutes for a shower and drive another 45 back. Now I should be okay because the items “weren’t stolen, they were thrown away” I don’t think so. These were new, full items! No one is going to think they are to be thrown away! They packed the cheap half used shampoo, toothpaste, and mouthwash sitting next to them but the expensive bath products and unopened food and drinks were tossed? I’m not stupid. My dad was transferred not discharged and I was in the waiting area the entire time! I repeat DO NOT GO HERE if you don’t plan on carrying every item you and your patient own like a pack mule! My family has been through horrible things, including my mother’s death in March, multiple surgeries, and three amputations! This just made it worse. They do NOT care! All I got was a lie and poor-mouthing. If this hospital can not afford to replace items that are stolen during a patient room transfer then how exactly are they affording regular operations? I’ve worked for years in customer service and this is not how you handle things."
"I can’t say enough about the nurse’s that took care of me for over a week, my every need was satisfied, they were always asking me if I needed anything, my comfort was always a priority. My experience with the doctors and the nurse’s was top notch. Big compliments to the nursing staff on the third floor, you guys deserve a raise! Great job!"
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