Grease Monkey 2610 South Walnut Street, Bloomington, IN 47401

"I went to Grease Monkey for years until a recent visit turned this around. I went on October 25th to get my oil changed. Upon doing so everything went smooth as most of my visits did. Not even a month later and a little over a thousand miles my engine started to stall and the oil light came on as well as the engine light . Perplexed, I couldn’t figure out what was wrong. I contacted my mechanic because I thought it was a deeper issue. He plugged in his reader and it said it was an “unknown” code. He started his diagnostic on my car and the last thing he checked was the dip stick. Completely bone dry. Additionally, gunk had built up as well. After getting his opinion and other mechanics the conclusion was that Grease Monkey DID NOT change the oil correctly. Obviously I was deeply concerned, I called Grease Monkey and spoke to one of the mechanics which he said that he would have Brian (manager) contact me about my concern. Brian called me a few days later and when trying to explain what was going on, he was telling me about the process they take (like I didn’t know what they did since I have been going there for years). He then tried to say that my model burns through oil and is a known issue. After doing extensive research, everything I read explained that the issue typically happens after 100,000 miles if the recall (which I had taken care of through the dealership over a year ago) did not happen. The problem with all this was is that every time I tried to give a scenario Brian would not listen, he was condescending, and he did not want to make it right. He even said the owner (Steven) would contact me and I still have not heard from him til this day. Very disappointed that this happened and unfortunately I will not be returning to this business. I hope this does not happen to anyone else and please double check there work if you go back."

"Got me in quickly, and did a great job. My coolant was low and they topped it off for a very reasonable $8. Definitely swing by here for your oil changes."

"I’ve been going there for probably 20yrs or more so they’re doing something right! :) They are efficient, it’s quick and convenient. If I wanted to be picky, they did say some minor things were functioning fine that I knew weren’t when going over things during checkout. At least they weren’t telling me everything was wrong though and trying to get more money out of me as you so often hear stories about at other car shops! :)- Also, I thought my wipers needed replaced and was willing to pay for it but they were honest and told me that they worked just fine. They even applied a $15 coupon I was unaware of! I will absolutely be returning there for my next oil change. Thanks Grease Monkey!"

"I was frustrated with how long it was going to take to get in to the dealership (3 weeks) to get an oil change. Someone at work recommended Grease Monkey and in hindsight I am so grateful. I will never go back to the dealership for an oil change. Your people were so welcoming, proactively helpful, and friendly. Someone came out from behind the counter to help me so I didn't have to wait, I couldn't believe it. Even though it was busy, the whole process was MUCH quicker and more thorough than when I have an appointment at the dealership. Thank you!"

"This place is fantastic. They are super friendly, technically skilled and courteous. They wash windows and vacuum out your vehicle included in the oil change price. My vehicle looked great when it was done. Thank you guys!!!!"