Monesmith & Wood

"The initial welcome was fairly unfriendly and low down. But the nurses and doctor were true professionals and took very well care of me."

"Excellent staff and physician."

"No complaints about doctor's performance- Dr. Wood did an excellent job, had a great manner, polite, kind. However, horrible experience with the billing department and specifically with the office manager. They used a wrong code when billing my insurance and the insurance refused to pay anything for the procedure. Insurance suggested that I call the office and ask them to re-submit the claim- spoke with office manager- she was completely unwilling to do anything, in the matter of fact she even wanted me to pay the amount they have already received from my insurance! I had to argue with her to stand for myself and at the end she admitted she was wrong! Very very bad experience with her! And there was no one to speak to above her since she is the office manager."

"I made an appointment for a wisdom tooth extraction, after being referred by my regular dentist. My dentist sent a copy of my x-rays and charts. The day of the appointment, I was told they need an better x-ray of the tooth. They took an x-ray on the panoramic (for one tooth?) and begin the extraction. I pay a co-pay $100. and left. Two months later, I got a bill for $80.00. They charged my insurance: $75 for a limited oral evaluation, $95 panoramic X-ray, and $225 for a surgical extraction. So this cost me $180. out of pocket. When I had the other wisdom tooth pulled, it was $80 out the door. I Will Not Be Back!"