Indy Dental Group

"Dr. Miller, and her team at Indy Dental Group, have been amazing, in helping my family and me navigate some dental concerns. They work as a team, so the clients get the best care available. The entire staff is friendly, professional, and attentive to patient needs. I am very confident in the care that we are receiving, and I recommend it to anyone looking for a great dental care."

"Great experience today at Indy Dental Group. Ally and Dr. Bolander couldn’t be nicer and more communicative about my current dental condition. I would highly recommend this practice and it’s personnel."

"Caring and compassionate. I had my wisdom teeth extracted today and they talked me through the entire procedure. I opted for local anesthetic only and there was zero pain. Thank you Dr. Bolander."

"Allie Booher is the best hygienist! She is kind . Knowledgable and very patient. I highly recommend Allie!"

"The office management is impossible and scheduling is absurdly unreliable. In January I booked out a cleaning for June 29 as I would be home between international trips. When I called to confirm insurance information due to a recent change in my policy, staff said that I was not on the books. They had no record of my appointment. I forwarded the confirmation e-mail, but they denied booking and said there were no openings until September. The story does not end here. On June 28 I received a reminder e-mail as well as a phone call confirming the appointment scheduled for the next day. I called back and expressed frustration as I needed the appointment but could not take time off with such short notice. As they had previously denied the booking and could not find the appointment, I had no way to know hat they were planning to see me and was booked. The receptionist was dismissive and unconcerned. I forwarded my earlier messages with staff and asked for an explanation. The office manager did not even care enough to look into the cause of the problem. She wanted me to take the appointment on June 29 or reschedule for another date. In the end I was not able to take time off work with such short notice and also felt scared that office admin lacked the professionalism to get it right; I would hate to have a billing issue or a privacy problem with my records because the office was too disorganized to function. I will forever have a lot of anxiety. When it comes to the dentist, things need to run smoothly. I do not have time to fight with dental admin and dread the looming conflicts and total uncertainty at Indy Dental Group. Update: Staff sent a retaliatory letter terminating service in July after they read my complaint. I have never had a conflict with staff and always been on time with appointments and payments. It is unfortunate that Indy Dental harasses patients who exercise our lawful rights to question poor customer service. Beware of the dentist bully!"