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Hanson Family Dentistry
Indianapolis, Indiana, United States
About the Hanson Family Dentistry
Hanson Family Dentistry is a trusted dental practice located in Indianapolis, Indiana, United States. Our dedicated team of professionals is committed to providing high-quality dental care for patients of all ages. From routine cleanings and exams to advanced treatments, we offer a wide range of services to meet your oral health needs. With a focus on personalized care and patient comfort, Hanson Family Dentistry strives to create a welcoming and friendly environment for every visit. Visit us today to experience the difference in our approach to dental health.
Indianapolis, IN 46260, United States
Opening hours of Hanson Family Dentistry
Monday:
08:00 - 17:00
Tuesday:
11:00 - 18:30
Wednesday:
08:00 - 17:00
Thursday:
07:30 - 15:00
Friday:
Closed
Saturday:
Closed
Sunday:
Closed
Reviews of Hanson Family Dentistry
"Dr. Hanson and his team are first rate. I had an important and complicated dental issue to resolve on my most recent visit. Dr. Hanson prioritized my needs even though the office was very busy, and did excellent work in addressing the issue. The end result was excellent. I've been a long time patient and am very satisfied."
"I very picky regarding dentists as my understandingit that area. for me it's important to find a clean clinic, warm attitude combined with professionalism. Dr Hansen and his team have all of that and more."
"Very confusing billing and surprise charges. Paid my bill each time I visited. Last time I was there, I paid and was told I had a a zero balance; services were all paid. Then a few weeks later I got an invoice for additional charges! I asked for an explanation and I just got the same invoice again. On top of that, I had a crown put in about a year ago and the area is still tender and sometimes painful when eating. I'm not happy at all with this place."
"We were patients for many years. But questionable billing practices that included surprise charges made us leave. Attempts to receive assistance to navigate insurance benefits were rebuffed, as we were told it is not the responsibility of the practice. Procedure quotes were suggestions, not a firm amount. It was common by the practice to tell us that insurance had changed its mind on what it covered. So, we would be billed additional charges outside of the procedure quote. On several occasions when I had an emergency I needed attention for, I was told by the office when I called in that they are a private practice not a free clinic. When all these small incidents are lined up, it does not reflect well overall. The care provided is good, no doubt. But when it comes to billing and general customer service, there is a weak link."
"I've been going to Hanson Family Dentistry for over 4 years now and I couldn't be happier. During that time I've had several cavities filled and the process was always quick and professional - they do excellent work. The staff is incredible and has always made my appointments enjoyable."
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