Autohaus Merkle
3663 West Michigan Street, Indianapolis, Indiana, United States
About the Autohaus Merkle
Autohaus Merkle is a premier car repair institution located at 3663 West Michigan Street in Indianapolis, Indiana. With a team of highly skilled technicians and state-of-the-art equipment, we provide top-notch repair and maintenance services for all makes and models of vehicles. Whether you need a simple tune-up or a major repair, our experienced staff is dedicated to providing exceptional service and getting you back on the road safely and efficiently. Visit us today and experience the difference at Autohaus Merkle.
Photos of Autohaus Merkle
3663 W Michigan St, Indianapolis, IN 46222, United States
Opening hours of Autohaus Merkle
Monday:
08:00 - 17:00
Tuesday:
08:00 - 17:00
Wednesday:
08:00 - 17:00
Thursday:
08:00 - 17:00
Friday:
08:00 - 17:00
Saturday:
Day off
Sunday:
Day off
Reviews of Autohaus Merkle
"I have worked with the team several times for both performance modifications to my Audi as well as general maintenance and trouble shooting. The team always does good work and I trust them to make recommendations for what my car needs. If you’re looking for an experienced shop, this is a solid bet"
"I took my 2000 Mercedes SL500 to Autohaus Merkle to have the top hydraulics serviced and was immediately impressed by their knowledge and professionalism. They knew exactly what needed to be done and gave me what turned out to be an excellent estimate on how long it would take. I had done some online research, via R129 owners groups, etc., about what it might cost, and the price they quoted me was much less than than expected. While they had it I thought of a few other things to have them take a look at and they handled everything efficiently as well."
"The group is a joke. I initially brought them by daugthers bmw in because it would shut off while idling at the light. The gave me a laundry list of things it could be and replaced all the items stated. The assured us they road tested the vehicle prior to delivery and that the issue was resolved. Thus, while picking up my daughters bmw, we dropped off her Mercedes for an estimate on repairs for the front brakes. Not even a day later, the bmw breaks down again, doing the exact same thing we originally brought the vehicle in for. Mind you at this point we’ve paid them $3k for failed repairs. We paid to tow the bmw to them, and they stated the newly replaced computer that they installed, needed programed again. But why as they just had the vehicle for this less than 24 hrs prior? The reprogramed the computer and said the vehicle was ready. Of course less than 24 hrs driving it again, the vehicle stalls. Mind you they already have the Mercedes and we are dealing with their failed work on the bmw still. With the bmw broken down yet a second time, we weren’t confident in taking the vehicle back to them a third time for failed work to the tune of $3k. Thus we took the vehicle to ress motors Indianapolis, and they solved the issue in less than 4 hours of having the vehicle and for less than $500. The bmw has worked perfectly since. Thus, Auto Haus are simply parts changers, and were guessing as to why the vehicle kept stalling. To compound this matter further, I asked Auto Haus to reimburse us for the failed repairs and two towing expenses, due to their failed repairs. The group failed to recognize or compensate us for the said failed repairs. Furthermore, Auto Haus never gave us a written estimate for the Mercedes, but commenced to make unauthorized repairs, unauthorized credit card charges using the card on file from the bmw, and proceeded to charge storage fees. These issues have now become legal matters. Auto Haus has made zero efforts to refund us for the failed repairs and relating damages incurred on the bmw, and has made unauthorized repairs on the Mercedes, including unauthorized credit card charges, and storage fees. Instead of being grateful for paying clients, honoring said repairs, and being respectful, this group placed a fraudulent lien on my daughter Mercedes. Avoid this group or you will be in court trying to recover from their failed repairs and fraudulent business practices. Do your research on Indiana my case. These guys have been sued countless times, almost two lawsuits per year in business. That speaks volumes alone. Then the other google reviews of clients experiencing the same rude and unprofessional behavior, combined with terrible repairs. Avoid them. Go to a dealership or find a better group that honors their repairs and clients."
"I took my 2016 Volkswagen Golf into Autohaus for a diagnostic and repair for an intermittent gremlin. The team was so helpful and friendly, and they worked with me to solve the problem. Of course, it took a couple of tries to figure out the source of the issue, but once they had it figured out the repair was done quickly and saved me a lot more in my wallet than I had gone in there expecting I would have to pay. Paul is funny, and works great with customers, and Scott is very friendly and super knowledgeable. I have noticed in my time with Autohaus Merkle that they have a lot of established regulars who choose to bring in their vehicles for routine services and repairs, and that speaks volumes to me as a consumer. I will definitely be bringing my Volkswagen back to Autohaus Merkle."
"I've had several cars cared for by these guys; they're top notch. They've always done a great job maintaining my vehicles, whether they were the BMWs or Porsches. I trust them with my vehicles, so should you. I'd give them 10 stars if that were possible."
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