Diagnostic and Medical Clinic | Hillcrest

"I have used this group of Dr's for decades. But when my regular Dr left their group last year, I had to select a new one. Both appointments since then have been horrific. Check in is OK. Staff is OK. But when I get to the exam room, I'm waiting over an hour. Not considerate of my time. The irony is, there is a sign on the back of the door that says if I (the patient) am more than 15 min late, they will reschedule me."

"I started going to Mobile Diagnostic on Hillcrest because my Dr on SpringHill had retired. My PCP for the past 7 years has been Dr. Barbara Mitchell. She has great bedside/patient manners. She doesn’t make you feel like another number but like she cares. She’s thorough and nice even if it’s not the greatest news she’s delivering. Her nurses(Erica)and assistants(Cynthia Snow)that I’ve dealt with have been extremely friendly and respectful. They respond quickly to electronic messages about questions and refills. Each Person I’ve come across from the check in , lab, and imaging have been kind and respectful."

"I personally don’t understand the negative reviews. This place was fantastic from start to finish. I was seen by Dr. Amato as a new patient yesterday and was so happy with him as a doctor. The ladies at the front desk were so sweet and personable. My appointment was at 8:45 and I was called back at 8:35 because I was there early. Dr. Amato’s nurse (not sure of her name but she was a young brown headed girl) was super nice as well. I’m definitely glad I’ve found this place. I feel like I’m in good hands and that’s such a comforting feeling!"

"Basic information that has been handled by my previous Doctor was not handled correctly here. The Doctor I dealt with was curt and unhelpful and cause me to have to return to a doctor an hour away from me just to handle a simple paperwork issue. Some.of the doctors there may be wonderful and great people but not the one I dealt with. The nurses out front were very helpful though and very nice. But the one who worked for this doctor wasn't. One bad apple spoils a bunch, All I have to say about. Never going here again."

"WE LOVE DR. MITCHELL!...But we HATE Diagnostic Medical! I set an appointment for my son on July 25 and the soonest appointment was October 18. We think Dr Mitchell is worth the wait. BUT today, October 2, they called back and wanted to reschedule for December 31! This coupled with previous bad experiences (nurse not returning calls, not giving important test results—and my son got very sick with an untreated infection, waiting for hours after an appointment time to finally be seen, being charged for a Wellness exam and having to fight for the refund, rude staff, rude nurse, the weird guard that had to “escort” me into the building like a criminal during night clinic hours......THE LIST GOES ON) has made this doctor just not worth it! I found my son a new doctor TODAY....and, WOW...I’m so happy! The doctor is 5 star and the representative at the counter said the doctor can see him in 2 weeks! WHAT?! I’m leaving along with my son....we found out that WE HAVE MUCH BETTER CHOICES....Thank God! Goodbye Dr. Mitchell—we love you! When you escape that horrible clinic, maybe we will see you again. You deserve a nice, cozy, organized, professional, clean, happy little clinic like the one I found today!"