Castle Chrysler Dodge Jeep RAM of Chesterton

"Very good experience of buying used Wrangler at Castle CDJR of Chesterton. Thank you Erica for helping and navigating through the whole process. Thank you for addressing all details and being there for me. Thank you Maggie for professional financing management and the "duck" (it's a Jeep thing:)). I will be recommending your dealership to all my friends. All the Best. Robert"

"My husband and I had thee best experience purchasing our truck! JOSH was hands down thee best to work with! He was knowledgeable, pleasant, helpful, friendly and just overall awesome! We would definitely recommend him for your next car shopping experience!"

"Tony was amazing. He took his time and let me test drive 5 vehicles. I had it down to 2 and he ran the numbers for both. I never felt pressured and him as well as Maggie in finance went above and beyond for me in my time of need. I will forever be grateful for both of them. I will definitely be coming back to Tony for all my future vehicles! If 20 stars was an option that is what I would rate my experience. Amazing atmosphere and the employees are all down to earth and truly help you get into a vehicle."

"Bought a NEW 2024 Ram 2500 on Jan18. On Jan29, with 196 miles/10 engine hours it had to be towed back to the dealership. The car next to me, and myself, heard squealing, grinding, and popping. On Jan 30 I was told the GM wanted to speak to me, but was in a meeting. On Jan31 I never received a call. Feb1 I never received a call, so I called. Operator sent me to GM, but got voicemail. Operator then sent me to Sales Manager, but got voicemail. After an hour another Sales manger called. Long story short told me they would not be taking the truck back and that I had to wait until another issue happened until it was a lemon. Terrible management, and terrible vehicle. WOULD NOT recommend doing business with. What brand new vehicle has to be towed that soon? Hopefully not yours. Meanwhile my 96’ F350 Powerstroke with over 300k miles has been towing the line flawlessly for my family."

"My husband and I went in to look at trucks at Castle in Chesterton. We had a detailed list of what we needed and some wants. Erica Ditmire was great to work with. She took all of our requirements and didn't stop looking until she found what we needed. She went above and beyond, even sending us information on her day off. She didn't flinch when we made a change to our needs in the middle of looking. Castle was great to work with. My husband and I were on the fence about the big purchase and they helped us with making the purchase possible. Not only did Erica help us on her day off, but the finance manager, Branden, came in on his day off too to make sure I was set with what I needed. Thank you to everyone who was a part of our buying experience. The team was amazing all around!"