Gerber Collision & Glass 3790 Grant Street, Gary, IN 46408

"This place is horrible. They fixed my car 2 months ago & during the below zero weather the parts are falling off. I was just told they won’t help me"

"Well car got totalled out was sent to this establishment and I was told to clean it out for insurance to take ownership and I see this company likes to go though and take tools from ppls cars and I don't mean the whole set I mean certain things from sets and tool boxes that I had in the vehicle so do not I repeat DO NOT LEAVE ANYTHING IN YOUR VEHICLE CLEAN IT OUT BEFORE IT GOES TO THIS ESTABLISHMENT"

"Although the estimated repair time far exceeded the nine business days, I was quoted, the work was phenomenal. My car looked show room beautiful. I am more than pleased!"

"If I could give 0 stars, I would, due to my experience. I was referred by Geico to this location stating that Gerber is the best to do a repair on my van that was caused by nature. I was told to return yesterday 12/01/2021 for them to look at my van's liftgate because they'd left it disabled. They hadn't had my van for more than a couple minutes before a manager walked over saying that my liftgate wasn't working when they'd gotten it. I asked them if this is true, how could they'd possibly gotten any work done, when they needed it open to do the job? They then told me that they never opened the liftgate, they worked around it. The manager even stated that they hadn't done any work on the liftgate so they didn't have to open it. He then assured that he had a hand in the repair so he knows. It was obvious that he didn't because all he kept saying was that he repaired it. Due to the fact that he was basically being dismissive, I decided to contact my insurance company. At the moment, I'm waiting for corporate to return my call. Also they'd left the cover off of the panel that housed the motor for the liftgate. With this, it's obvious they'd done something! The biggest issue of all is there's no documentation that stated my door wasn't working, and I never got a phone call about the inconvenience. The photo shows that the manager had no clue what he was talking about when he said the liftgate was never accessed."