My Logo Shop

"Consistently disappointed with orders that are missing or incorrect. They answer the phone, but the follow up past that is horrible. When items in past orders have been missing we have had to call back weekly to get them in. I have no idea why WWS uses this company and would LOVE to see their business move."

"This company has really made me feel that my time and my money is not worth it, they have treated me as if I were not going to pay them worse than that, they tell me that they sent me the information by email and they never sent it and they leave me waiting on the phone, no lack of professionalism, I do not recommend them"

"Paid for items and two months later I still don't have my items I need for my job. They have fast response time however all the emails I have dealt from main support, hardly anything that should be capitalized isn't.To me, that looks unprofessional and sends the message that it either isn't worth the time or it just doesn't matter."

"Westfield school sports teams continue to force parents to get player packs from My Logo Shop despite the lack of ability (for all of my children’s sports over numerous years) to actually deliver what was ordered. This year’s high school order was missing shorts and a sweatshirt. Despite ordering adult medium, the pullover fits my husband and still hangs halfway to his knees, the same size sweatpants hang six inches past the feet and the also adult medium compression t-shirt would fit a 5 year old. Of the 34 players, at least 10 were missing items or were given the wrong sizes. One player ordered youth large in her items and received two pieces that were adult XXL. Not sure why school continues to count on a company that consistently doesn’t deliver..."

"They wouldnt work with just one item but assured me that EmbroidMe in Fishers would and they send all their customers there for this service. So I drive to Embroid Me in Fishers and was told it wasn't worth it for them to embroid just one item. Wow. No one wants to do a special service anymore I guess. Hope both these businesses realize lost a customer for life. 3-22-18 Update Response to owner. What a crock. How would you lose money by embrodering 8 words onto a hat ? How about the money I lost wasting a trip to your store and then over to Fishers which your employee clearly stated that you send all that type of embroidering to Embroid Me. So obviously they have done it and thanked you for sending them service. You must have a working relationship with them. If they no longer do individual items maybe they should have let you know before you send more people thete for no reason."