Hilton Garden Inn Pascagoula 2703 Denny Avenue, Pascagoula, MS 39567

"Wifi is abysmal, if you're here for work you're going to have a bad time. They've been "upgrading" it for months now. Pros: Best food in Pascagoula is at the bar with beer on draft and solid menu. Coffee in the morning is horrible. Gym has a Peloton but the foot pedals are missing and the staff doesn't know where they are so it's pretty much decoration. Rooms are clean and staff is friendly."

"I recently stayed and overall had a pleasant experience. The room was impeccably clean and nicely appointed, providing a comfortable stay. However, there were a couple of issues with amenities that detracted from the experience. The coffee maker and TV in the room were unfortunately not functional during my stay, which was disappointing. On the bright side, the front desk check-in process was handled professionally and with a touch of humor, which added a positive note to my arrival. The staff's demeanor made me feel welcomed and at ease. Despite the minor setbacks, I would consider staying at [Hotel Name] again in the future. However, I would make sure to thoroughly check all amenities upon arrival to ensure everything is in working order. Overall, it was a decent experience, and with some attention to detail, it has the potential to be even better."

"Very nice place to stay. Pricing was reasonable. No continental breakfast but there was a restaurant inside as well as a bar to relax at. Our room was clean and comfortable. The lady at the front desk was super nice and helpful. Definitely worth staying at."

"I have been staying in hiltons for years and this is my first bad experience. Last night we stayed and around 12am we noticed the toilet wasn't working. We called downstairs and asked if we could have someone look at it, he said no. So I asked if they had a plunger again no. I said so what are we supposed to do, he said I guess you can go to the bathroom in the lobby. I told him that was unacceptable and that we wanted another room. After about an hour he called the room and told us to come get our key he would put us in another room. We are very disappointed with the lack of customer service."

"We used this hotel for our high school reunion, and on the whole, it was not a good experience. The communication throughout the process was not good. We spoke to 5 different people throughout the process and received conflicting information multiple times. The final person I spoke to was very rude, quite unnecessarily. The night of the event was fine - the head event coordinator was very friendly throughout the evening. However, they took the $1,800 worth of food away an hour early without even telling us they were doing so. After the event, they charged us $186 more than what was on the contract. The following business day I called them and they said they'd give us a refund. Two hours later she called back and said she was not going to give a refund but could never clearly explain what the additional charges were for. At one point she claimed it was over Mexican Dip, but the story changed after they decided to change their mind about providing a refund. I've never received an invoice from them with the total that matches the amount we were charged. After a back and forth, I contacted the GM and left a message. She did not return my call. I called again and left an additional message, and she has not returned my call and it's been almost two weeks. I called again today and the front line employee was extremely rude and aggressive, which has mimicked my entire experience with this hotel start to finish. We brought 86 people into town and had multiple people staying the night in their rooms for this event. I stayed two nights, and the hotel is unclean - borderline gross. The beds are hard as a rock with pillows that are uncomfortable and left me with a headache. The decor is outdated and the environment is junky. Bottom line - choose a different venue for your event. I'd suggest Magnolia Ballroom - don't make the same mistake I did."