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Hampton Inn & Suites Birmingham-Pelham (I-65)
232 Cahaba Valley Road, Pelham, Alabama, United States
About the Hampton Inn & Suites Birmingham-Pelham (I-65)
The Hampton Inn & Suites Birmingham-Pelham (I-65) is a comfortable and convenient lodging option located in Pelham, Alabama. Situated at 232 Cahaba Valley Road, this hotel offers easy access to the I-65 highway, making it a great choice for travelers passing through or visiting the area. The hotel features modern amenities, spacious rooms, and friendly service to ensure a pleasant stay for guests. Whether you are in town for business or leisure, the Hampton Inn & Suites Birmingham-Pelham (I-65) provides a welcoming and relaxing environment for your stay in Alabama.
Photos of Hampton Inn & Suites Birmingham-Pelham (I-65)
232 Cahaba Valley Rd, Pelham, AL 35124, United States
Reviews of Hampton Inn & Suites Birmingham-Pelham (I-65)
"I have often enjoyed staying at Hampton Inn throughout the U.S. as a rewards member. Unfortunately, I was quite disappointed with my recent stay at the Birmingham-Pelham (I-65) property. I checked into the property around 9 pm, which is not terribly late and I requested a room on the top floor but was told that one was not available where I expressed that I am a very light sleeper. I was hoping that things might be okay and so I went up to my room but when I arrived I not only could hear the people stomping above me but I was subjected to the noise of the elevator, which I was placed next to for the night. I called the front desk and requested another room and they told me that the hotel was sold out for the night. I stated that I understood this but perhaps I could be moved into a room that had not yet been occupied. I was told that they were waiting on one other group that had already confirmed their room through the app. Expect, I watched other people come into the hotel after I did - checking into their rooms for the first time. I was given the option to check out in the morning and then get another room at that time, which meant that I had to solve the issue and not the hotel. Plain and simple - this is the worst experience I have ever had at a Hampton Inn and as a person on a business trip, I did not rest well at all! I understand that renovations are taking place but this was a terrible experience from start to finish."
"Hotel is recently renovated and it was clean. Staff is good and polite. Good for family stay. Hotels also serves hot breakfast and coffee. there is limited parking space but you can easily find parking around the hotel. overall we enjoyed our stay."
"Staff is nice enough and the breakfast is good. The rooms are " renovated" I'm not sure what contractor they hired but these rooms are terrible! Small, stuffy , tile hanging off the bathroom wall caulking everywhere, shower faucets not attached to shower. They should really check this work they called renovations!! Will not be back"
"Not at all to the Hilton standard. As a Diamond member, I’ve stayed at a ton of Hiltons all over the US and overseas and this one was definitely below expectations. We stayed here early in the year (2023) for a baseball tournament and the rooms were really outdated and not clean. We heard this hotel had done some remodeling so we decided to give it another try and this is definitely the last time. I think they hired “The guy that lives in a van down by the river” as the contractor for the remodel. Tile in the bathroom not grouted properly causing tiles to stick up and loose, door to the bathroom won’t latch, cheap lamp doesn’t have an on/off switch (you have to plug it and unplug it to turn it on/off) and most importantly, the room door doesn’t latch!!! We didn’t notice this until we got back to our room late at night and couldn’t get it to latch. Anyone could have pushed our door open and taken our things while we were gone!! The last straw was the cheap toilets they have newly installed. Ours clogged with just a little toilet paper. We called the front desk from the room to get a plunger and they put us on hold before we could even ask for it and never returned back from hold. We hung up and I had to send my son down to get a plunger. (Embarrassing). Nobody was at the counter and after waiting 10 mins he walked behind the counter to find the worker sitting at the desk. This was at 10pm. He also went to the bathroom “for everyone” downstairs and said someone had an explosion in the bathroom and feces all over the toilet and floor. Toilet paper with feces on it in the trash can as well as broken glass on the floor. I normally don’t write bad reviews but someone needs held accountable. We come to this area a lot for sports and I will be looking for another Hilton down the road moving forward."
"We ended up booking here 20 minutes before we checked in due to an issue with another hotel. We arrived tired & exasperated. Wonderful impression from check in to check out. The check in staff was super friendly, made sure we had the best rate, & even offered us bottled water & snacks. Our studio room was spacious & super clean. The toiletries smelled lovely, & the shower was huge. The fridge & microwave were welcomed. You also have quick walking access to a Starbucks & great Mexican restaurant. The hot breakfast was a nice bonus. Yes, this is a Hampton, & yes, they are renovating, so expect baseboards missing, dated rooms, etc., but we were so grateful that our last minute decision was choosing this hotel. Thx!"
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