Quality Inn & Suites Birmingham - Highway 280 707 Key Drive, Birmingham, AL 35242

"Nice place few frills. Room was clean and neat. Freezer compartment didn't freeze but that is common. Breakfast was their grab and go, so no big deal there"

"Front desk clerk was nice and polite. The room is walking distance to Chick fil A & a gas station which is awesome. The room was decent for the price. Breakfast was cereal fruit yogurt and waffle maker. My only disappointment was the FREEZING COLD INDOOR pool. So if you're going to swim in the winter time for indoor pool action this place is not it..I went to swim and couldn't very disappointing."

"Staff was not helpful. First check-in took forever because the front desk clerk was talking on the phone to someone. Then I was never told their would be a $109 hold extra on my card when I paid for the room in full up front. Then don't get me started on the room. It was so dark, the beds were so uncomfortable, they give you 3 small pillows not even big enough to use. And when you ask for extra "no we don't have extra" my husband and I had to go to Walmart and buy extra pillows! Then the checkout was a horrible experience the clerk drilled me about why I used a different card to pay for the motel than for the $109 hold. So I had to explain myself before he would check me out. We checked in at around 5pm and checked out at 2:30am because we wanted to get out of there."

"Needs to be condemned. First room I was given the smell was so horrendous that was unbearable. Went and bought freebreeze trying to conceal the smell but that couldn’t even cover it up. Also the TV did not work. Ask for new room, the second room shower did not work at all, zero pressure. Moved to third room, and opened the door to find the bathroom flooded. Got moved to the fourth room, which has its issues but livable. If it hadn’t got so late I would’ve ask for a refund. As a frequent traveler this is by far the worst hotel I’ve ever stayed in. Do yourself a favor and look elsewhere. The word Quality in the name is definitely lacking."

"I have no idea where the negative reviews I read came from. This is my second time staying here and it was great for the low price. Room was clean . It was quiet. Bed was comfy. Front desk guy was nice . Will absolutely stay here again ."