Holiday Inn Express & Suites Cullman, an IHG Hotel
2052 Hayes Drive Northwest, Cullman, Alabama, United States
About the Holiday Inn Express & Suites Cullman, an IHG Hotel
Holiday Inn Express & Suites Cullman, an IHG Hotel, is a charming lodging option located at 2052 Hayes Drive Northwest in Cullman, Alabama, United States. This hotel offers comfortable and stylish accommodations for both business and leisure travelers. Guests can enjoy modern amenities, such as complimentary breakfast, free Wi-Fi, a fitness center, and a refreshing outdoor pool. The convenient location allows easy access to popular attractions, dining options, and shopping destinations in the area. Whether you are visiting for a quick getaway or an extended stay, Holiday Inn Express & Suites Cullman provides a welcoming and relaxing atmosphere for all guests.
Photos of Holiday Inn Express & Suites Cullman, an IHG Hotel
2052 Hayes Dr NW, Cullman, AL 35058, United States
Reviews of Holiday Inn Express & Suites Cullman, an IHG Hotel
"My sister had to check in during a snow storm after she was in a fender bender due to ice. She was terrified and stranded, on the way back to grad school, and tried checking into this location. She didn’t have enough money on her (she had enough to cover the room but not the taxes), so my parents offered to call their card information over the phone. The manager said no to a young crying girl at night and told her to get out of like for the next person. I hope this guy has a daughter one day that is put in a similar situation because he was absolutely heartless. Karma will come for you one day, I don’t know how you can manage to sleep with yourself."
"Our room was so strong of room freshener that we had to be moved to another room, and we were told that it was to cover up the musty odor. Both rooms had nasty linens, the sheets and pillowcases have stains, and the comforters had dirt and pubic hair all over them! The breakfast was cold. The one positive thing Holiday Inn Express had going for them was that the ladies at the front desk were very nice ."
"Promises promises but once you are at the check in desk no one remembers or cares to accommodate. And then the breakfast sausage, bacon, gravy is stone cold.... Nothing is hot. They have all the tools to make a great stay but poor management spoils the deal ... I won't be back. Plenty of other good places next door."
"The Staff Stephanie, Tori and David were Great! This was an extremally busy long weekend of Rock the South and travel ball. Rooms were at max capacity and still the staff treated us with the greatest hospitality and genuine smiles on their face. they helped with anything from local attractions to greeting us at the door with cold water when we returned from sightseeing. the housekeeping staff were on top of their game as well, their attitude and facial expressions spoke volumes. we all knew they were swamped with all the guest they had, but if you needed anything they made you feel like you were the only one staying there. Clean rooms, Great Staff, Good location, and decent breakfast i cant find anything to complain about!"
"Checked in 6/16/23 about 9 pm with my 88 yr old mom and son. We get our luggage and get on the elevator, it stops between floors and we are trapped for about 15 minutes. It was terrifying! Once we finally get out we have to walk 3 flights of stairs, which was awful for my mom. Get to the room and the door takes forever to open, it’s stuck. Get inside and the pullout couch won’t open. The mgr, Julie, comes upstairs and has a terrible attitude, she can’t get it open and moves us across the hall, which this door was stuck as well. She keeps talking very rough to us, I tell her about us getting stuck in the elevator, her response was it was too much weight in there! None of us weigh over 130 pounds! She was awful and mean! Could not believe it when the man at the desk the next morning told me that was the manager! He said he had gotten stuck in the elevator for an hour when he started working there. Holiday Inn bought this property a while ago they said and they have a lot of issues going on. They couldn’t even put in my IHG number for point, said they’d do it manually, which they haven’t yet. On top of that, I was over charged. I’ve called Holiday Inn and waiting for a return call as we speak. There were other issues but these were the worst! DO NOT GET IN THEIR ELEVATOR! Especially if you’re clostrophobic like me. This was my absolute worst experience ever at a hotel! I’ve never written a review before on a hotel. Awful Awful!!! The only good thing I can say is the desk clerks were so very kind! All of them deserve a raise to have to work with that manager!"
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