Famous Footwear,

11125 West Lincoln Highway, Frankfort, IL 60423

"We have really good luck here buying shoes for our grandchildren. The workers are helpful and friendly. Masks are worn by all and sanitizer available. We will be back as those feet keep growing!"

"Had to exchange shoes for a different size that we received as a gift. The people were quick, friendly and knowledgeable and offered to exchange with no problem. Since shoe size was not in stock they ordered them from the warehouse to be delivered to my home at no charge since I already made the trip to the store once. I was in and out in about 5 minutes. Nice!"

"Maybe it is because we are still dealing with Covid but I recall not really having the best experience in this store. The selection is always lacking and the pricepoint for the shoes do seem higher than at the competitive stores. The store wasn't stocked but again, that could just be the timing but 4 pairs of shoes that my son wanted were not available in his size. The woman that was working wasn't able to help double check foot size but she was kind. She was the only person on duty so that could account for the inability to assist more. There were customers that needed to be checked out so I know that would take priority. It would be nice to see some changes and more inventory."

"Store was having sales on many of name brands of shoes. Really good selections and even have husband's size. He is 6'6 so wears size 14. Always helpful but won't hover. Bought two pair of shoes."

"The service clerks were more focused on stocking shelves, than helping people. It surprised me how many 4 and 5 star reviews that I see. I'm thinking that most people have not had the experience of true 5 star service."