Publix Pharmacy at Northwood Crossings
2300 McFarland Boulevard, Northport, Alabama, United States
About the Publix Pharmacy at Northwood Crossings
Publix Pharmacy at Northwood Crossings is a convenient healthcare destination located at 2300 McFarland Boulevard in Northport, Alabama. As a part of the renowned Publix chain, this pharmacy offers a wide range of prescription medications, over-the-counter remedies, and healthcare products. The friendly and knowledgeable staff are dedicated to providing exceptional customer service and personalized care to meet the needs of every patient. Whether you're picking up a prescription or seeking advice on managing your health, Publix Pharmacy at Northwood Crossings is a trusted institution where you can feel confident in your healthcare choices.
Photos of Publix Pharmacy at Northwood Crossings
2300 McFarland Blvd, Northport, AL 35476, United States
Opening hours of Publix Pharmacy at Northwood Crossings
Monday:
09:00 - 21:00
Tuesday:
09:00 - 21:00
Wednesday:
09:00 - 21:00
Thursday:
09:00 - 21:00
Friday:
09:00 - 21:00
Saturday:
09:00 - 19:00
Sunday:
11:00 - 18:00
Reviews of Publix Pharmacy at Northwood Crossings
"I can’t speak for other Publix pharmacies, and not all of employees, but this one has some of the rudest workers I’ve ever spoken/interacted with. McDonald’s workers have more manners than some of the people behind the pharmacy counter here"
"Absolutely terrible! If I could give zero stars, I would. It shouldn't take 5+ hours to fill a prescription. Staff was so incredibly rude! They claimed they had no record of my Rx. It had been called in 5 hours earlier from the doctor. Turns out, they had not checked their voice-mail in over 5 hours. They told me to come back in 30 minutes. I came back 40 minutes later, and it still was not ready. No one apologized. They acted like it was my fault. Terrible customer service!"
"I have used Pubix at Northwood Crossing for years, The pharmacist is great about answering my questions lol even tho I ask the same ones a million times (I hate taking meds) but lately over the past few months I have avoided going as much because one of the pharmacy tech team members by the name of Malaysia has been very rude, unprofessional and takes a offensive tone especially with me. With that being said, It makes me question if she is even giving me the correct prescription. She is the reason that I give the pharmacy 1 star. Hope this review is noticed and discussed amongst the team there."
"This USED to be a perfect shopping experience. Despite today's workers disagreement in my opinion as she said "no one is perfect ". It WAS PERFECT. Last month my son's prescription was unavailable and I was put on a waiting list to be informed when it was available. I called last Thursday and it was available but I had not been informed. Apparently the waiting list doesn't actually exist or they don't know how to use it. I went in Friday to pick them up, after being told THEY WOULD BE READY on Thursday. We'll she said they were still working on them. I live 20 miles away, so I'm not just coming back for them. I informed them I would be in to get them Monday. I showed up today (Monday) and they are still working on them...When asked why after 5 days of them working on them, they still aren't ready. I was told they weren't ready to be filled yet. Although it is a 30 day supply controlled substance that is only available every 30 days and was not refilled last month at all. So the 30 days required is well past on his refill. If they were unavailable to be refilled why was I not informed when I called the first time instead of being told all was good AND they would ready then additionally not informed they weren't available when I showed up to get them the first time I come to pick them up !! I've drove 80 miles now to get a huge run around, incompetent service and a rude worker who wants to argue my opinion on my PERFECT service before all the new faces showed up 6 months ago. Since the new hires, this type of service is the new normal. I have had a problem every single time I deal with them. I no longer trust them with my families medications or to be honest."
"With someone standing at the drop off window looking at me I still stood there for 5 minutes just for her to say "what chu want" then glances at my prescription and says we don't have it. The pharmacist is very sweet but they need to hire better employees who aren't rude."
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