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Costco Tire Center
5110 Value Drive, Fort Wayne, Indiana, United States
About the Costco Tire Center
Costco Tire Center, located at 5110 Value Drive in Fort Wayne, Indiana, is your one-stop shop for all your car repair and tire needs. As part of the trusted Costco brand, our center offers high-quality services and products at competitive prices. Whether you need new tires, tire rotation, wheel alignment, or other car maintenance services, our experienced technicians are here to help. Visit us today and experience top-notch customer service and expert care for your vehicle.
Photos of Costco Tire Center
5110 Value Dr, Fort Wayne, IN 46808, United States
Opening hours of Costco Tire Center
Monday:
10:00 - 20:30
Tuesday:
10:00 - 20:30
Wednesday:
10:00 - 20:30
Thursday:
10:00 - 20:30
Friday:
10:00 - 20:30
Saturday:
09:30 - 18:00
Sunday:
10:00 - 18:00
Reviews of Costco Tire Center
"Ordered new tires and had to wait over 10 days for an appointment, i understand that can be normal, but then when I took the tires to be installed, they left me wait for over an hour just to tell me they couldn't get one of the tires off and start explaining a bunch of non sense, and how i need to set up an appointment with a mechanic to get the tire off the car... so I left and start calling mechanics, then i was lucky enough to find a certified mechanic to look at the car.... the mechanic looked at the car, was able to remove all the tires right the way and has no clue what the note from Costco tire center was about ( i had them right me a note about what needed to be done to the car)...... then i called the manager to complain, i manager said I can bring the car right back and they will install the tires, i did, had to wait for another 1 and half hour ( now over h hours are gone)..... the worst part is that when they hand me the car and I drove it home, the tires light turned on, on the the way home.... in all cases, something needs to be done by Costco to get the tire center more operational."
"Dropped car off, went to shop, picked up car just after checkout. Easy."
"Bought tires, they could not get one lug nut off...stripped it, then told us that we need to go to a professional auto shop to get it removed, and then they will put on the front tires. No refund. After we waited a week for all the tires to arrive, and had to reschedule the appts when they came in separately. After we get these on, I will never come back here for tires."
"Ordered new tires and had them installed at the Fort Wayne, IN Costco Tire Center on 1/11/24 by Dan S. Upon leaving noticed an immediate slight thumping noise, however I had an appointment immediately following the install that I had to go to, so I was unable to immediately take it back to the service center. About a mile from the Tire Center my tire light came on. Then upon checking the tires out, I noticed a black screw in the left front tire and my right front tire was only at 19 PSI. The rest of the tires were at 32.2 PSI. I immediately called the Costco Tire Center and talked to Lucas. I was told that at best I would have to come back in as a walk-in as their appointment slots were already full for the day. I was give no apology for the inconvenience or the low pressure in the RF and told that the best they could do is to likely patch the punctured LF tire. I give the price of the tires a 9/10. I give the install of the tires and the subsequent customer service a 1/10."
"Bought 4 tires from here. A short time later I got a screw in my tire. I took it in to be evaluated. They said it couldn't be repaired and I needed a replacement. I paid for the new tire. This was March 2023, its August 2023. I am still driving with the screw in the tire and I still need a refund for the tire I didn't get. They do not follow up and they do not answer the phone. If you call the service desk, you get routed to the tire department which they don't answer the phone. I don't live in the area so I can't stop in."
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