Like Brothers Llc

"Extremely Unprofessional and Dishonest Service from shop owner Howen Hernandez a.k.a "Chamo" and his mechanics (Henry was the one mainly "fixing" my car) - A Complete Waste of Time and Money Review: I want to share my horrendous experience with Like Brother shop. I took my car to their shop to have the A/C fixed and address a coolant leak issue. Initially, the staff seemed friendly and provided an estimated cost range of $400 to $500. They assured me that they would communicate any findings before proceeding with the repairs. Unfortunately, the service quickly went downhill from there. After leaving my car with them for the day, I called eight hours later, as they had promised to keep me updated. To my surprise, they told me to come and pick up the car in an hour, without providing any details about the work performed. Although the A/C was blowing cold air and they claimed to have fixed the coolant leak, I found it odd that there was no breakdown of the job on the invoice. During my drive home, the check engine light suddenly came on, and I immediately notified the shop owner, Howen Hernandez or "Chamo." He casually mentioned their warranty, reassuring me that if the issue was related to the work they had done, it would be covered. The next day, I woke up to find a coolant puddle in my driveway and the same check engine code. I promptly contacted Chamo, notifying him about the ongoing coolant leak, while my A/C was still functioning properly. What followed was a frustrating series of unresponsiveness from the owner. I repeatedly reached out to him over four days, asking when I could bring the car back for further inspection, but received no response. Finally, after numerous attempts, he responded with a vague message, indicating that I could bring in the car the following day. When I arrived for the second inspection, the owner and mechanics seemed irritable. They now claimed that there was no coolant or A/C leak when they had worked on the car previously, contradicting their earlier statements. They proceeded to recharge the A/C and replace the A/C and Alternator belt without thoroughly diagnosing the root cause. As a result, my A/C stopped working just three days after the initial repair. Now, they changed their diagnosis once again, stating that a radiator behind the dashboard needed to be replaced, which sounded unusual. I engaged in conversation about my car's history, and they checked the freon levels, which surprisingly turned out to be fine. Without even inspecting the compressor, they hastily concluded that it was faulty. To further investigate the coolant leak, they rented a cooling system leak detector but ended up damaging my radiator seal, causing additional coolant leakage right in front of me. Their attempt to cover up their mistake by claiming that the coolant leak had always been from the radiator was both infuriating and deceitful. I wasted half a day with no clear answers or solutions offered. Seeking resolution, I requested to speak with the owner, questioning him about the purpose of my visit if neither the A/C nor the coolant leak was properly addressed. He admitted to misdiagnosing the car but disclaimed any responsibility, stating that they never promised to fix the A/C or coolant leak. I was left speechless and shocked by his lack of accountability and professionalism. The situation escalated as the owner became increasingly agitated and resorted to insults. Frustrated and disappointed, I had no choice but to leave. To make matters worse, I was charged $500 for a job that didn't need to be done, with my car still leaking coolant and the A/C malfunctioning. Additionally, the shop's lack of cleanliness resulted in my car being covered in grease, both inside and out, even though it had been detailed just three weeks prior. This entire experience has been a complete nightmare, and I strongly advise against taking your car to Like Brothers shop located at 5602 Michigan Rd. or anything Related to the owner Howen Hernandez a.k.a Chamo"

"They did a break and rotors job on our 2012 Nissan Titan truck. Great work, no problems, reasonable labor pricing. Thank you!"

"Been taking my cars to dealerships that cost over double the prices here, and he found that i had an oil leak that the dealership (Ray Skillman) never even told me about! Better quality work for half the price. Anything car related they have earned my business."

"Overcharged me $600 for a problem that should of cost $100 including the part. Go to Autozone before taking your car to these people. Also never gave me a breakdown of what they charged me for on wrote Labor and Parts on the receipt. Went back to get the breakdown of what they did to give to my insurance so that I could be reimbursed and he smiled and said he left it at home. He called and told me to come pick it up days later after I paid and this is when he told me that he left it at home."

"This place does great quality work and always is willing to take the time to understand exactly what you need and any concerns you might have. They always give you exact quotes, not like many other places that add on random work and then expect you to pay it without giving you notice first. They are very experienced and can do pretty much any service you need for your car to run better than ever! Will definitely come here every single time!"