CarMax
6364 University Drive Northwest, Huntsville, Alabama, United States
About the CarMax
CarMax is a renowned car dealer and store located at 6364 University Drive Northwest in Huntsville, Alabama, United States. With a wide selection of high-quality new and used cars, CarMax offers a hassle-free car buying experience with transparent pricing and a no-haggle policy. Customers can browse a variety of makes and models, take advantage of financing options, and enjoy exceptional customer service. Visit CarMax today to find your dream car!
Photos of CarMax
6364 University Dr NW, Huntsville, AL 35806, United States
Opening hours of CarMax
Monday:
10:00 - 21:00
Tuesday:
10:00 - 21:00
Wednesday:
10:00 - 21:00
Thursday:
10:00 - 21:00
Friday:
10:00 - 21:00
Saturday:
09:00 - 21:00
Sunday:
12:00 - 19:00
Reviews of CarMax
"Excellent experience, great warranty, great customer service. The sales managers and service managers/and associates went above and beyond to fix the issues with my Jeep. Sales process was great also. I highly recommend this location. Thanks for your professionalism and support in my vehicle buying process and service!!"
"We ordered a car online and had it shipped to the Huntsville location. I had specifically asked before ordering if the doors were automatic and had mentioned that the funds would be coming from a wire. I had also asked if there were any noticeable cosmetic issues with the vehicle and was informed that there is a detailed inspection process and that everything was in order. When the car arrived, I was given an appointment for express checkout, since I was paying outright. An hour before the appointment, however, I was informed that there was an issue with the wire...being that they had none...because they never requested one. I was told that the wire would take 3-5 business days to go through. We were driving a rental and didn't want to pay for additional days. That was all a bit frustrating. Alas, I took matters into my own hands, and called my bank and asked if they would approve a one time debit release for the amount required. It all went through. The manager understood my frustration and offered to make things right. When we went to the car for final inspection, it came to our attention, that there were in fact, no automatic doors. Also, we saw that the back row seating was broken and would not lay down. While I was fairly disappointed with the misinformation on the door issue, they offered to have the seat fixed on their dime. Ultimately, I was happy that the manager approached me to apologize for the issues. The team is very friendly and willing to make things right. But they lose one star for not being totally honest with the "quality" check and the organization for how the sale is run."
"After our 2016 Sonata getting totaled we were in the market for a new car. After hours of research and car shopping we decided on CarMax. We favorited a few and started a conversation with a sales person. From start to finish everyone we spoke to was friendly and incredibly helpful. We picked out our new car and did most of the paperwork online then booked an appointment to pick up our car. Day of was quick and efficient. Sign a few papers and within an hour we were on the road with our 2021 outback."
"This was my first experience with Carmax and it was a wonderful one! I believe his name was amari but he did a fantastic job at helping us find the vehicle I’ve always wanted. He helped answer all of our questions and walked us through the trade in process. It’s definitely not like other car dealerships where you feel like you’re being circled by sharks the whole time you are looking at vehicles. He gave us our space, he would check in and see if we had any questions and then he would let us continue to look without him hovering in the bushes. A wonderful experience and an even more wonderful employee!"
"I had every intention of buying a truck from these guys today. The tires on the truck were over 8 years old and HEAVILY dry rotted. The service guy came out and said these meet their standards. Y’all see for yourself. Only reason it’s not 1 star is because Alyssa was very kind and understanding. Thank you Alyssa. I hope no one gets hurt in this truck with these unsafe tires."
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