Ziebart,

2440 West 3rd Street, Bloomington, IN 47404

"Very very disappointed in the Bloomington IN Ziebart. I was the first to arrive for my rest, protection and paint protection at 8 AM and there was only my car and one other one I was told that was needing to be worked on and “it shouldn’t take very long.” After two hours of waiting, I went over to find that my car was sitting, waiting to have its paint protection done while there was an employees vehicle being detailed, and four people standing around inside, not doing anything. After mention it to the manager, he himself pulled my car in and stated that it would not take very long for them to wash it and get the paint protection done. This was at 10:15 AM. The person working on my car was busy, listening to his headphones and walking very slowly and gingerly around my car as I stood there and watched waiting for it to be done. While this was going on the employees, vehicle was still getting worked on by one person and they were three standing around, not doing anything else. I did not get my car given to me until 11:30 AM. The lack of urgency when this customer expressed, he needed to be somewhere by 12 PM and the lack of respect by the crew, watching me stand there, waiting for my vehicle, and then not moving any faster will be the reason I will not continue to go to this particular Ziebart anymore for my services."

"If I could give 0 stars I would. This is the 2nd time I've taken my Jeep to this particular Ziebart despite being warned there is no parking & the work is sloppy. My first visit was for the maintenance package for detailing and ziebarting the outside. I couldn't tell the inside had even been detailed and I was wiping wax off crevices for months. I returned a second time for window tint, rain guards and power steps. Windows are filthy, rain guards look decent so far. I wasn't informed until 3 pm that the power side steps had a "defect" in the brackets. Owner is arrogant, rude & unprofessional. I feel bad for the gentleman that work for him. I was told it would be 6-8 weeks for new steps to get in and requested a credit back on my card. I'll know tomm if my card was credited back or not because the "owner" had no idea how to do that and requested assistance from another gentleman. For someone that likes to spout off he is the "owner" he sure has no customer service skills nor knowledge of how to credit a card back. I will drive across town to a different Ziebart before I would ever return to this one. I will also be filing a complaint with the Better Business Bureau tomorrow. Save your time and go somewhere else!"

"The whole point of going to zeibart was so I wouldn't have to do everything myself on my truck since my back is messed up. Absolutely awful work. Sealed in streaks that wouldn't come off, scratched up my truck and left a couple deep scratches. Tried giving them a chance to fix it. Then ended up just wanting a refund since I'm fixing it myself at this point. They even admitted they scratched my truck and keep saying the dealership has to refund me but the dealership says the opposite. Save your money. Place is way too overpriced for what you get. They just damage cars and send them out looking like trash. There's a lot better places than this."

"Brought my truck in for a rhino liner at Ziebarts in Bloomington. Not only were these guys quick with getting it done in one day, but they were very professional and fun to talk to. Great service and great end result. Will defiantly come back for some of their many other services and highly recommend!!"

"I have to say the guys at Ziebart want to have the best customer service available. When an issue arrived they were quick to handle it and made sure that I was good to go. The management can't always watch everything, I completely understand that. I'm glad that things were set right and I look forward to using your services again."